Alvin Pualam

Alvin Pualam

Guest service agent at Naumi Hotel
Lives in Wellington, New Zealand
over 6 months ago

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I am graduate of Diploma in Hospitality and Hotel Management in New Zealand with High Distinction grade student award. Experienced working in the Food and Beverage department at 4.5 and 5-star hotels. I've gained bar and restaurant management knowledge and skills from hotels and restaurant environment. My goal in the future I would see myself in a managerial role in the hotel, I always would like to develop myself and step up my career further. My dream is to get involved in a Management Trainee program in a hotel to practically learn within the industry and achieve my goal.

Experience

  • Guest service agent

    Naumi Hotel - Wellington, New Zealand

    Front Office reception
    January 2019 - Now · 1 month

  • Bar Manager

    Vaudeville Bar - Tauranga, New Zealand

    F&B service
    April 2017 - November 2018 · 1 year and 8 months

    Managing daily operational, Menu planning, Stock Control, Staff Training, Ensuring the bar cleanliness.

  • Head Bartender/Team Leader

    Grand Millennium Hotel Auckland - Auckland, New Zealand

    F&B service
    November 2015 - April 2017 · 1 year and 6 months

    I work as a Team Leader as well for dining service.

  • F&B Attendant & Bartender

    Hotel Debrett - Auckland, New Zealand

    F&B service
    September 2015 - January 2016 · 5 months

    I worked as a Waiter for dining service and Bartender behind the Bar

  • F&B Attendant

    Auckland City Hotel - Auckland, New Zealand

    F&B service
    February 2015 - December 2015 · 11 months

Education

  • Diploma in Hospitality and Hotel Management

    Professional Bar and Restaurant School - Auckland, New Zealand

    January 2015 - December 2016

    Graduated as High Distinction Student

  • Bachelor's Degree in Management (Marketing)

    Multimedia Nusantara University - South Tangerang, Indonesia

    September 2009 - September 2014

Languages

  • Indonesian
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • A team player
  • Banquet waiter
  • Bar waiter
  • Basic bartending
  • Basic cocktail mixing
  • Criative mixology
  • Dealing with customer
  • Food and Beverage
  • Great customer service
  • Handling cash
  • Planning menu
  • Team Training
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