Alyssa Nicole Urmeneta

Alyssa Nicole Urmeneta

Guest Relations Agent at Swissotel Al Ghurair
Lives in Dubai, United Arab Emirates
over 6 months ago

Join Hosco and view Alyssa Nicole's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Hospitality professional with a degree in Hotel and Restaurant Management. I have years of experience in highly regarded hospitality environments with emphasis in customer service. Taking pride in providing excellent customer service while displaying confidence and professionalism at all times.

Experience

  • Guest Relations Agent

    Swissotel Al Ghurair - Dubai, United Arab Emirates

    Guest Relations
    February 2018 - Now · 10 months

  • Executive Lounge Attendant

    Swissotel Al Ghurair Hotel Managed by AccorHotels - Dubai, United Arab Emirates

    Guest Relations
    July 2017 - January 2018 · 7 months

    Takes care of all VIP guests and coordinate with all concerned departments to fulfill guest needs and requests, while assisting hotel guests efficiently, courteously and professionally. Keeps a close working relationship with staff and other departments within the hotel. Fosters an excellent rapport to hotel guests, relevant outside transportation contractors, local sightseeing operators and travel agents.

  • Club Lounge Attendant

    Al Ghurair Rayhaan by Rotana - Dubai, United Arab Emirates

    Guest Relations
    February 2017 - July 2017 · 6 months

  • Waitress

    Evento Wedding Parties and Organizing LLC - Dubai, United Arab Emirates

    F&B other
    June 2015 - July 2016 · 1 year and 2 months

  • Kitchen Assistant

    Jpark Island Resort and Waterpark Cebu - Dubai, United Arab Emirates

    F&B kitchen
    October 2014 - April 2015 · 7 months

Education

  • Mindanao State University -Ilifan Institute of Technology

    June 2010 - April 2015

Languages

  • English
    Full professional
    80%

Skills

  • Customer Focused
  • Food and Beverage Service
  • MS Office proficient
  • PMS OPERA
Connections
Marco Fraschetti
Event Manager at Shurooq - Sharjah Investment and Development Authority
Following
Caesars Palace Bluewaters Dubai
Dubai, United Arab Emirates
HRC International
Maastricht, Netherlands
Other members
Merwin Esakki
Dubai, United Arab Emirates
Katrin Samadi
Dubai, United Arab Emirates
Winston Forze
Dubai, United Arab Emirates
Esther Ezekiel
Dubai, United Arab Emirates
Jibeesh Thankachan Njarolickal
Dubai, United Arab Emirates
View 325935 members