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I am a highly enthusiastic and motivated person who strives to achieve their best. I work well within a team and have excellent organisational and leadership skills, priding myself on attention to detail with a professional approach.
6 years and 3 months
Front Office Supervisor
Two Seasons Hotel & Apartments - Dubai, United Arab EmiratesOtherJanuary 2019 - Now · 1 year
Dynamic Front Office Supervisor highly successful at juggling multiple priorities while delivering superb service with a smile computer -savvy,organized with strong attention to details with over 5 years of experience in hospitality sustaining professional relationships.
Front Office Shift Leader
Gloria Hotel and Resorts - Dubai, United Arab EmiratesRooms divisionOctober 2013 - December 2018 · 5 years and 3 months
Hotel Revenue Management
eCornell | Online Learning by Cornell UniversityJanuary 2019 - April 2019
This course provided me in-depth core understanding of the fundamental of revenue management which ties into the larger picture of revenue strategy making a comprehensive understanding of segmentation, forecasting and pricing along with decision-making skills and the content was broadly presented leading by the expertise along with a real-time case study an interactive hands-on demonstration and exercises allowed me to stimulate your thinking about revenue management from a focus on occupancy and average room rate to a focus on revenue per available room (RevPAR).
Bachelor of Commerce
ccs university meerut India - Dubai, United Arab EmiratesJuly 2009 - June 2012
Native or fluent
- Ability to work under pressure
- A team player
- business devlopment
- Conflict Resolution
- Fast paced decision making
- Flexibility and adaptability
- Good communicator
- Good leadership skills
- Hotel Opera PMS System
- Hotel Revenue Management
- QMS System
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