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Experience
11 years and 5 months
-
Manager Front Office
Le General Hotel - Paris, France
ReceptionAugust 2016 - Now · 7 years and 8 months- Mise en place des stratégies tarifaires - Conception et mise en place des contrats sociétés - Commercialisation de l'hôtel - Yield - Mise en place des process et suivi de la qualité de service au sein de l'établissement - Manager et fédérer les équipes - Réaliser le suivi et assurer le bon déroulement des groupes - En cours de réalisation d'un "livret d'accueil" pour tout nouveaux collaborateurs
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Réceptionniste
Le Général Hotel - Paris, France
ReceptionSeptember 2014 - July 2016 · 1 year and 11 months -
Réceptionniste
Hôtel Regina - Paris, France
ReceptionSeptember 2012 - October 2013 · 1 year and 2 months -
Stagiaire Housekeeping
Le Grand Hôtel - Saint-Jean-de-Luz, France
HousekeepingMay 2012 - August 2012 · 4 months -
Stagiaire Guest Relation
Radisson Blu Djerba - Djerba Midun, Tunisia
Guest RelationsFebruary 2011 - May 2011 · 4 months
Languages
3 languages
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French
Native or fluent
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English
Full professional
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German
Notions
Personal information
Nationalities
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French
Skills
2 skills
- Management
- Yield
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