Amena Ghafar

Amena Ghafar

Receptionist at Khadija al khubra school
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Experience

  • Receptionist

    Khadija al khubra school - Abu Dhabi, United Arab Emirates

    Customer Service
    October 2016 - January 2018 · 1 year and 4 months

    Facilitates communication within the school. Keep records. Schedule meetings. To act as the first point of contact for the school: welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner and ensuring that appropriate actions are taken in a timely manner. Ensuring the safety and security of the school at all times, making sure that the front door is locked and entry to the premises controlled. Ensuring that all visitors sign in and take a visitor badge where necessary. Communicating with parents regarding all aspects of school life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils’ absence. Assisting with all admissions related tasks, including preparations for and assistance at Open Mornings, taking calls and recording details of enquiries from prospective new families. Maintaining and updating school information, records and databases. Receive, sort and distribute all packages, deliveries and mail. Ensuring that the reception area is kept smart and tidy and that noticeboards are kept up-to date. To assist with the ordering of stationery, materials and resources and ensuring that stock levels are maintained. Assisting in the production of the weekly e-Bulletin and other school notices, posters and school publications. Assisting with various administrative tasks and duties, utilitising word, excel, outlook email and the school database updated. To act as one of the fire marshalls.

  • Sales & Marketing Executive

    blueberry sweets LLC - Abu Dhabi, United Arab Emirates

    Customer Service
    May 2016 - September 2018 · 2 years and 5 months

Education

  • Emirates future international academy

    March 2012 - March 2015

Languages

  • Persian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Urdu
    Full professional
    80%
  • Hindi
    Full professional
    80%
  • Arabic
    Professional working
    60%

Skills

  • Answering phone
  • Can work under pressure
  • Client focus
  • Dealing with customer
  • Friendly and positive
  • Reliable and trustworthy
  • Very good communication and interpersonal skills.
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