Amgad Youssef

Amgad Youssef

Head of Security & safety at FIVE Hotels & Resorts Palm Jumeirah
Lives in Dubai, United Arab Emirates
over 6 months ago

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About me

Dedicated security professional with more than 8 years’ experience managing security teams in retail and corporate environments.
Personable leader who comfortably interacts with people from diverse cultures and backgrounds. Resourceful and creative problem solver with expertise in building and personnel security.

Experience

8 years and 8 months

  • Head of Security & safety

    FIVE Hotels & Resorts Palm Jumeirah - Dubai, United Arab Emirates

    Security
    May 2018 - Now · 10 months

     Assist in emergency management and contingency planning.  Developing and implementing security policies, protocols and procedures  Member of the Risk management team.  Recruiting, training and supervising security officers and guards  Lead a team of security personnel in their day-to-day duties and responsibilities.  Ensure that security staff is adequately equipped and trained.  Develop training plans for security personnel and maintain security training records.  Develop, implement, and maintain a physical security (security risk management) plan for all facilities.  Manage and report to top management on security incidents and threats.  Oversee and report on security checks/surveillance/monitoring.  Authorize access to facilities and ensure that access is controlled.  Maintain and review security records; periodically report on trends, anomalies, and concerns.  Attend meetings with other managers to determine operational needs.  Plan and coordinate security operations for the specials events.  Planning for the Hotel Fire evacuation’s scenario and coordinating with Dubai Civil defense.  Fully involved in the fire safety protection program to schedule the Fire Drill in collaboration.  Ensure that all new staff members are briefed and trained in Fire safety procedures regardless of their position.  Train subordinate security professionals or other organization members in security rules and procedures.  Arrange for or perform executive protection activities.  Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.  Analyze and evaluate security operations to identify risks or opportunities for improvement.  Conduct physical examinations of property to ensure compliance with security policies and regulations.

  • Security operations manager

    Sterling - George Town, Cayman Islands

    Security
    September 2017 - May 2018 · 9 months

     Developing and implementing security policies, protocols and procedures  Recruiting, training and supervising security officers and guards  Handling the busy operations with the clients.  Attend meetings with other managers to determine operational needs.  Plan and coordinate security operations for specific events.  Coordinate staff when responding to emergencies and alarms.  Review reports on incidents and breaches.  Investigate and resolve issues.  Create reports for management on security status.  Sharing in the operation Pre-opening with KIMPTON SEAFIRE RESIDENTS.  Fully involved in the fire safety protection program to schedule the Fire Drill in collaboration.  Ensure that all new staff members are briefed and trained in Fire safety procedures regardless of their position.  Train subordinate security professionals or other organization members in security rules and procedures.  Assist in emergency management and contingency planning.  Arrange for or perform executive protection activities.  Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.  Analyze and evaluate security operations to identify risks or opportunities for improvement.  Conduct physical examinations of property to ensure compliance with security policies and regulations.

  • Assistant security manager

    Kempinski Residences Palm Jumeirah - Dubai, United Arab Emirates

    Security
    December 2014 - September 2017 · 2 years and 10 months

     Conduct special investigations on high profile security matters.  Flexible with work hours, regardless of time, during day, or night.  Handle guest complaints or problems and theft.  Control and ensure that the arrival and departure of employee at the entrance of the hotel is done as per the hotel policy.  Supervise all aspects of key distribution and control.  Review all occurrence reports, Security patrol report, log entries etc. prepared by security staff ensuring that they have complete, relevant and accurate information.  Fully involved in the fire safety protection program to schedule the Fire Drill in collaboration with Dubai Civil Defense.  Ensure that all new staff members are briefed and trained in Fire safety procedures regardless of their position.  Complete the annual performance appraisal forms for all employees.  Ensure that the department operational budget is strictly adhered to, all costs are controlled and expenditures are approved.  Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.  Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.  Adhere to Company and Hotel rules and regulations at all times.  Conduct and/or contribute to regular Departmental Communication Meetings.

  • Security Supervisor

    EMBASSY OF UNITED STATES OF AMERICA - Cairo, Egypt

    Security
    April 2012 - December 2014 · 2 years and 9 months

     Access control, CCTV monitoring and confirming each employee holding his/her proper badge as per the US mission instructions.  Regular and daily Security patrolling to clear the building/ perimeter after the operations hours.  Assists and handle residence's shuttles exit and entry.  Flexible with work hours, regardless of time, during day, or night.  All precaution in the emergency cases.  Assists MSG (Marine Security guards) in case of emergencies and evacuation.  In charge as dispatcher and monitoring all the movements all the time.  Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.  Performs any duties as assigned by management MSG (Marine security guards).  Assist all the embassy departments in any event.  As surveillance detection and monitoring all the movments and discovered suspisous persons/items.  Ensure that gate passes are issued for all items stocks that leave the embassy and each item to be logged in the register book.  Vehicles screening and make sure the safety around the areas.  Monitoring the visitors and the contractors all the time.  Sharing with all the embassy events.

  • Security Supervisor

    Kempinski Nile Hotel Garden City Cairo - Cairo, Egypt

    Security
    July 2010 - April 2012 · 1 year and 10 months

     Supervise other Security Officers and conduct briefing for them.  Assign duties as per the instructions from Director of Security.  Prepare duty roster and conduct departmental orientation for new employees.  Coordinate with the local police, CID if required.  Check the property on a daily basis for any damage or any incidents.  Guard entrance and exits and submit reports to the Director of Security daily.  Monitor designated areas on the closed CCTV.  Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipment’s are in their right places  Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.  Monitoring the CCTV and control room.  Respond to any fire / smoke alarm or emergency in the hotel and ready to act accordingly.  Make security rounds in the cars parking area and ensure the general safety all vehicles and if they are correctly parked.  Sharing in the opening of the hotel.  All precaution in the emergency cases.  Insure that safety and security procedures are followed.  Take charge of the control room (Dispatcher) and monitoring all the movements all the time.  Performs any duties as assigned by management.  Ensure that gate passes are issued for all items stocks that leave the hotel and each item to be logged in the register book.

Education

  • Bachelor

    Advanced academy - Cairo, Egypt

    May 2004 - July 2008

    ADVANCED ACADEMY, CAIRO, EGYPT 05.2004 –05.2008  B.S.C Administrative information system.  Graduate project with good degree of using XP widows from the beginning till professionalism.

Languages

2 languages

  • English

    Native or fluent

  • Arabic

    Native or fluent

Skills

8 skills

  • Concierge plus system
  • FMC (Finance Material control) system.
  • HOT SOS (Hotel Service optimization System)
  • Immigration & Trakhees online system.
  • Microsoft office (ICDL 2010)
  • PayTrax attendance system.
  • Safety protocols
  • Triton (Hotel Service orders System)
Connections
Vladimir Miljkovic
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Kiran Bhattarai
Security Officer at Six Senses Zil Pasyon Seychelles
Mahran Gharib
Assistant Manager Security at Hyatt Regency Dubai and Galleria
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