Amir Sabry

Amir Sabry

Director Of Operations at JA Resorts & Hotels
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experienced Operations Manager with a demonstrated history of working in the hospitality industry. Skilled in Catering, Hospitality Industry, Point of Sale (POS) Systems, Property Management Systems, and MICROS. Strong operations professional with a Bachelor of hotel managment focused in Hotel managment from Tourism and Hotel. Hotel management's.

Experience

  • Director Of Operations

    JA Resorts & Hotels - Dubai, United Arab Emirates

    Administration & General
    October 2017 - Now · 1 year and 3 months

    Reporting to the General Manager, responsible for ensuring we provide the highest level of customer service in every operational aspect, guiding all departments Housekeeping, Food and Beverage and Engineering, by elaborating, implementing strategies & action plans to achieve and exceed all objectives related to guest satisfaction, team motivation and growth, and financial results. Main Achievement; • Increase beverage sales by 38% compare to last year. • Maintain guest’s satisfaction by 92% YTD • Minimizing all expenses by 100K YTD without effecting the quality of service • Maintain the health and safety procedure inside the property through Bureau Veritas guidelines

  • Operations manager

    JA Resorts & Hotels - The Lagoons, Dubai, United Arab Emirates

    Other
    January 2013 - September 2017 · 4 years and 9 months

    Oversee the entire operations of a lodging establishment. Operations include human resources, food service, sales, and finances. Effectively with customers, and associates while keeping the operation running smoothly. Main achievement; • Implemented new SOP for the Operation • Redesigned the beverage list by more focus on guests needs and elaborate to increase beverage sales • STCW 95 Basic Safety training • Chaine Des Rotisseurs awards

Education

  • Bachelor degree in hotel mangement

    Cairo University - Hospitality and Tourism Management - Cairo, Egypt

    September 1994 - July 1998

    Hotel Management

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
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