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Housekeeping Floor Supervisor
The Peninsula Paris - Paris, FranceHousekeepingSeptember 2018 - Now · 6 months
Douce France Consultants - Paris, FranceRevenue ManagementApril 2018 - August 2018 · 5 months
Participation to the redesign of the pricing strategy for 9 hostels Use of revenue management tools Digital marketing: follow up on the various distribution channels
Le Chai - Paris, FranceF&B serviceSeptember 2017 - May 2018 · 9 months
Ibis Styles Bordeaux Sud - Villenave-d'Ornon, FranceAdministration & GeneralAugust 2017 - September 2017 · 2 months
Supported the general manager in he daily tasks: follow up of the budget - accounting - bookkeeping - staff planning - pricing decisions Other missions: housekeeper (management of the chambermaids and linen arrivals), reception (check in, check out, guest relations).
Assistant F&B Manager
Derby Hotels Collection - Hotel Banke - Paris, FranceF&B otherApril 2017 - August 2017 · 5 months
Administrative and business work: follow up and analysis of the customer's comments on LaFourchette, definition of a strategy aiming to optimize the restaurant's frequentation and revenue, commercial prospection Operational tasks: restaurant and in-room service, management of the minibars, reception at the restaurant and breakfast
Paxton Resort&Spa - Ferrières-en-Brie, FranceAdministration & GeneralJuly 2016 - August 2016 · 2 months
Grenoble Ecole de Management - Grenoble, FranceSeptember 2015 - Now
MSc Luxury, Hospitality and Gastronomy Management
Ferrières School - Paris, FranceJanuary 2017 - September 2018
First year courses: managerial finance, revenue management, financial accounting, marketing and branding in the luxury industry, e-commerce & online business, lawðics, strategic management, F&B management, innovation & culinary trends Second year courses: hospitality analytics (STR), revenue management, distribution and sales, quality management, advanced restaurant management, restaurant finance, CRM, marketing & e-marketing, food&wine pairing
FrenchNative or fluent100%
- English Fluent
- Organizational skills