Ana Filipa Alves

Ana Filipa Alves

Restaurant Supervisor at Oka Restaurant - Barnes
Lives in London, United Kingdom

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Experience

3 years and 9 months

  • Restaurant Supervisor

    Oka Restaurant - Barnes - London, United Kingdom

    F&B other
    September 2018 - Now · 1 year and 5 months

  • Head Waitress

    OKA Restaurants - Primrose Hill - London, United Kingdom

    F&B service
    December 2017 - August 2018 · 9 months

    - Training new staff members - Taking orders and serving customers - Responsable for takeaway orders - Responsable for counting cash floats / handover cash floats / cash up in the absence of F&B Supervisor and Manager

  • Room Division Trainee

    Hotel Arts Barcelona - Barcelona, Spain

    Rooms division
    April 2017 - September 2017 · 6 months

    - Call Center - Guest Relations - Night Shifts

  • F&B Trainee

    Conrad Algarve - Almancil, Portugal

    F&B service
    March 2016 - September 2016 · 7 months

    - Chef de rang - Commis - In-room dining - Pool service - Menu Engineering

  • Room and Laundry Attendant

    Maçarico Beach Hotel - Coimbra, Portugal

    Housekeeping
    April 2015 - September 2015 · 6 months

    - Room, public areas and laundry attendant - Mini-bar refill

Languages

3 languages

  • Portuguese

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

Personal information

Nationalities

  • Portuguese

Work Permits

  • Canada

  • European Union

Date of birth

August 22nd 1994

Driving License

Yes

Skills

23 skills

  • Ability to multitask
  • Ability to work under pressure
  • Customer engagement
  • English fluency
  • Experience in 5* hotels
  • Flexible and proactive
  • Food and Beverage
  • General Accounting
  • Good telephone manner
  • Guest oriented
  • HACCP
  • Handling cash
  • Handling guest complaint
  • Honest hardworking
  • Marketing
  • Micros POS
  • Opera PMS
  • Quick learner
  • Rooms Division
  • Teamwork
  • Teamworker
  • VIP Guests
  • Willing to help
Connections
Ziad Chalhoub
Industry Relations Manager - North Europe at Hosco
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
Calvin Susanto
F&B Management Trainee chez The Doyle Collection
View 18 connections
Following
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Barcelona, Spain
COMO Metropolitan London
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Hakkasan Group
London, United Kingdom
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