Ana Maria Sasu

Ana Maria Sasu

Cluster Reservations Agent at Radisson Blu Edwardian London
Lives in London, United Kingdom
over 6 months ago

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Experience

  • Cluster Reservations Agent

    Radisson Blu Edwardian London - London, United Kingdom

    Other
    August 2017 - Now · 1 year and 5 months

    • Confirms, modifies and cancels reservations as needed over the phone and email • Provides specific information on room availability, rates, upgrades, packages, amenities and other information requested by the caller as needed • Maximizes occupancy and average rate by offering a variety of rates and promotional packages in line with the business and guest needs • Converting e-mail/ Fax room reservation requests into reservations within defined service levels, ensuring all details are accurate • Processes customer credit and billing information in accordance with hotel policy

  • Business Travel Planner

    SC SUPORT SOLUTIONS SRL, Veo World Wide - Iași, Romania

    Tourism
    January 2016 - August 2017 · 1 year and 8 months

    • Managing the flow of movements made by private plane; • Booking and purchasing flights and train tickets; • Management of apartments and hotels reservations, • Rent-a-car and transfers coordination; • Prospection of the market of tourism services;

  • Travel Agent

    SC TOURING EUROPABUS ROMANIA SRL , Travel agency TUI Travel Center - Iași, Romania

    Other
    March 2014 - October 2015 · 1 year and 9 months

    • Making reservations of flights, hotels, car hire, bus • Provide recommendations and advice to clients for alternative accommodations, visas • Excellent customer service • Accounting • Travel insurance

  • Travel Agent

    SC RESTCAPE SRL - Iași, Romania

    Other
    September 2012 - April 2013 · 8 months

    • Making reservations of flights, hotels, car hire • Provide recommendations and advice to clients for alternative accommodations, visas • Excellent customer service • Accounting • Secretarial • Marketing • Travel insurance

Education

  • Masters in Tourism and Regional Development

    Alexandru Ioan Cuza” University, Faculty Department Geography and Geology - Iași, Romania

    September 2012 - June 2014

  • Degree in Geography, Specialisation Geography of Tourism

    „ Alexandru Ioan Cuza” University, Faculty Department Geography and Geology - Iași, Romania

    September 2009 - June 2012

Languages

  • English
    Professional working
    60%
  • French
    Limited working
    40%

Skills

  • Highly adaptable, positive, resilient,
Connections
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