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I'm a social and educated individual with excellent communication skills and confidence.
Able to work with anyone and everyone in any type of environment as I get along with people very easily.
5 years and 5 months
Jet2 and Jet2Holidays - Faro, PortugalCustomer ServiceApril 2018 - October 2018 · 7 months
Duties involve welcoming customers as they arrive at the airport and helping them with any queries, checking in customers, issuing boarding passes and following safety and security procedures, assisting at the boarding gates and working with colleagues to make sure flights depart on time and ensuring the delivery of an effective and friendly service that meets the needs of customers and promotes brand values.
Resort and Airport Representative
Jet2Holidays - Faro, PortugalCustomer ServiceFebruary 2016 - December 2017 · 1 year and 11 months
Resort Representative in Quarteira, Vilamoura, Quinta do Lago, Tavira, Costa del Sol, Monte Gordo, Olhão, Portugal. Duties involve visiting customers at their hotels and being present to support them at any time during their stay, give great insider knowledge of the resort and have the confidence to recommend excursions to match the customers needs to ensure they have a great Jet2holiday.
Ryanair - Oslo, NorwayCustomer ServiceJanuary 2015 - December 2015 · 1 year
Duties include working within a team that is quick-thinking, hard-working and customer focused to ensure that customers are provided with a safe, relaxing and secure experience
Volunteer Associação Raiz, Santiago
Raiz - Tavira, PortugalOtherFebruary 2013 - February 2015 · 2 years and 1 month
Duties involve helping children with school work, organizing events, helping homeless and fortuneless people getting integrated in the society/social life with satisfaction, empathy, sympathy and professionalism.
Excellence in Basic Training - Ryanair-Cabin Crew Boeing 737-800 Series - Porto, PortugalMay 2016 - May 2016
Excellence in Basic Training – Cabin Crew Boeing 737-800 Series
Oyster Training Group - London, United KingdomJanuary 2015 - February 2015
Excellence in Basic Training NCFE Level 2 Introduction to Airline Cabin Crew
Native or fluent
Native or fluent
- Customer Focused
- Good communication
- Good problem solver
- Great customer service
- Native english
- New ideas