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MA in Languages and Literature with ten years' experience in hospitality and tourism industry.
Social, joyful, highly motivated, service-minded, hardworking and an energetic multi-tasker.
LHW Sun Gardens Dubrovnik - Dubrovnik, CroatiaFront Office conciergeMay 2017 - November 2017 · 7 months
Solaris Beach Resort - Šibenik, CroatiaFront Office receptionMay 2016 - November 2016 · 7 months
Call Center Agent
Solaris Beach Resort - Šibenik, CroatiaSales & MarketingMarch 2016 - May 2016 · 4 months
Solaris Beach Resort - Šibenik, CroatiaFront Office receptionMay 2014 - October 2015 · 1 year and 6 months
Guest Service and PBX Agent
Starwood, Sheraton Zagreb Hotel - Zagreb, CroatiaFront Office receptionNovember 2013 - February 2014 · 4 months
Plava laguna - Zadar, CroatiaTourismJune 2001 - October 2007 · 6 years and 5 months
- tour guide and entertainer on a cruise ship to the National Park Kornati during summer season
University of Zadar - Zadar, CroatiaOctober 2003 - May 2010
MA in English Language and Literature and MA in Italian Language and Literature
Hotel and Tourism Management and Hospitality School - Zadar, CroatiaSeptember 1998 - June 2002
CroatianNative or fluent100%
- Highly communicative
- Honest hardworking
- Microsoft Office
- Opera PMS
- strong interpersonal skills