Anastasija Siniakova

Anastasija Siniakova

Sales manager at Club Med Val Thorens Sensations
Lives in Lausanne, Switzerland

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About me

I am an enthusiastic, patient and hard-working person, which allows me to work under heavy pressure. I am also honest, friendly, polite and sociable. In addition, I have good communication skills thanks to my knowledge of languages and previous work experiences. My self-motivation and cheerful personality makes me a good team worker; therefore, I enjoy working as a part of a team both inside and outside the working environment. I am organised, reliable and punctual and I am always willing to learn new skills and methods of working. I can rapidly adapt to any working environment and I am currently looking for a position where I can put my acquired skills to a good use.

• Good oral and written communication skills
• Able to work without supervision
• Highly organized and good planner
• Focused and attention to details
• Self motivated
• Dynamic and enthusiastic
• Team worker
• Multi tasking
• Able to work under pressure
• Telephone manner
• Computer literate


Communication
• I know how to find an approach to each client, able to communicate effectively with a wide range of customers and colleagues.

Team Work
• Enjoy working as a team member, thrive in a team environment and work well with others.

Problem Solving
• Combine patience, determination, and persistence to troubleshoot client issues.

Languages
• Fluent: English, Russian, Lithuanian; Basic: French, Spanish.

IT
• Competent in all Microsoft Office packages including Word, Excel and PowerPoint. Familiar with different reservation programs (Planyo, Tour & Activity booking system).
Other
• Driving license: European full clean driving license since 2008.

Experience

11 years and 8 months

  • Administrator

    Swiss Language Group - Lausanne, Switzerland

    Administration
    January 2021 - Now · 1 year and 9 months

    Handling all client, vendor and public guest requirements. Pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Responsible for controlling and managing all document processes including reviewing files,mails ,records and critical information. Assisting different class reservations, making introduction lessons for individuals and companies.

  • Sales manager

    Club Med Val Thorens Sensations - Saint-Martin, France

    Sales
    December 2017 - Now · 4 years and 10 months

    Coordinating and supervising every day functions of the boutique, promoting and selling boutique items, organizing fashion show , controlling and organizing the merchandising and marketing of the services and products.Communicating with suppliers and organizing and creating collections.

  • Deputy Manager Spa department

    Albatros Spa and Resort Hotel - Chersonisos, Greece

    Management
    May 2017 - October 2017 · 6 months

    Responsible for directing and administering the activities and services of all Spa-related operations ( Spa, Fitness Center, Salon)

  • Business Development Manager

    Girteka Group - Nida, Lithuania

    Sales
    December 2014 - May 2017 · 2 years and 6 months

    • B2B sales on an international level. Prospect for new clients by networking, cold calling or face to face business meetings. Research and build relationships with new clients. Attend industry functions, such as association events and conferences, and provide feedback and information on market.

  • Guest Relations, Event Manager

    Albatros Spa & Resort Hotel - Chersonisos, Greece

    Guest Relations
    May 2011 - October 2014 · 3 years and 6 months

    Making check in and check out for the VIP guests and business delegations, making info tours for the travel agencies, dealing with guests’ complains, organizing weddings, conferences and other events.

  • Deputy Manager in the Service center

    Sochi Olympic and Paralympic Games - Sochi, Russia

    Management
    December 2013 - April 2014 · 5 months

    Organizing business conferences for heads of delegations and dignitaries, teaching volunteers and supervising their work, organizing and planning preparation for the Games, working at the Service Centers Front Desk with active participation in all the business processes of the Service Centers.

  • SPA RECEPTIONIST

    Kempinski Hotels San Lawrenz - San Lawrenz, Malta

    Spa
    May 2009 - September 2009 · 5 months

    Assisting and collaborating with front desk staff in providing excellent services to guests, coordinating daily schedules for massages and treatments, preparing working schedules for therapists, supervising and coordinating daily operations in all Spa areas.

Education

  • Beauty Education school - Vilnius, Lithuania

    September 2016 - December 2017

    Cosmetology, massages( Swedish massage, aromatherapy massage ,hot stone massage,deep tissue massage,anticellulite massage, vacuum massages) nails ( manicure+pedicure +nails extensions), make-up, eyelash extensions, depilation.

  • Bacalaur degree

    University College of Northern Denmark (UCN) - Aalborg, Denmark

    September 2008 - February 2012

    My Degree covers many subjects but focuses mainly on the tourism, hospitality industry and customer service. My Final Year Project “Customer satisfaction” was based on different models and customer service theories.

  • Economics and Business School - Visaginas, Lithuania

    September 2004 - May 2008

  • Acrobatic Sport School - Visaginas, Lithuania

    September 1993 - June 2006

    Champion of Lithuania, participation in World Championship in Bulgaria

Languages

6 languages

  • English

    Native or fluent

  • Russian

    Native or fluent

  • Lithuanian

    Native or fluent

  • French

    Native or fluent

  • German

    Limited working

  • Spanish

    Limited working

Personal information

Nationalities

  • Lithuanian

Date of birth

December 06th 1989

Skills

10 skills

  • ● Able to work under pressure
  • Able to work without supervision
  • COMPUTER LITERATE
  • Focused and attention to details
  • Good oral and written communication skills
  • Highly organized and good planner
  • Multi tasking
  • Self Motivated
  • Team worker
  • Telephone manner

Additional Information

1 information shared

Connections
Hamza Khan
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Corporate Patient Experience, Service Excellence Curriculum at Siloam International Hospitals
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View 37 connections
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