André Monteiro

André Monteiro

Guest Service Coordinator at Penha Longa Hotel SPA & Golf Resort
Lives in Lisbon, Portugal
over 6 months ago

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Hospitility profissional with 5 years of experience in five stars hotels. 3 years for Epic SANA Lisboa and 2 years for Penha Longa Resort by Ritz Carlton . Front office and Concierge preference.

Experience

Education

  • 12 ano eletronics and telecomunication tecnician

    Inete - Instituto de Educação técnica - Lisbon, Portugal

    September 2012 - August 2016

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Customer and guest care.
  • Duty management
  • Excellent guest relation
  • Experience in 5* hotels
  • Handle complain guest
  • hospitility
  • revenue growth
  • Upselling of hotel prod
Connections
Sara Machado
Student from Escola Superior de Turismo e Tecnologias do Mar
Following
Hosco
Geneva, Switzerland
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