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I am an enthusiastic person who loves hospitality and I am looking for new opportunities to grow as person and as professional.
3 years and 10 months
Front Desk Agent
Sea Containers London - London, United KingdomFront Office receptionJanuary 2019 - Now · 1 year
E-commerce/Front Office Agent
Lamego Hotel & Life - Lamego, PortugalFront Office receptionOctober 2017 - February 2019 · 1 year and 5 months
Pre-opening team, rates management, revenue reports, pick-up, e-commerce, guests services, costumer relationship management, problem solving, etc.
Hospitality Management Trainee
Six Senses Douro Valley - Lamego, PortugalReservationsFebruary 2017 - September 2017 · 8 months
As I was attending a Hospitality Management course I have selected Six Senses Douro Valley again since it is the best in Portugal for those who want to develop their full capabilities in the Front Office, Back Office, Reservations and Revenue Management Departments. During this period, I have performed all the duties related to these departments including the task of Night Auditor.
Receptionist/Guest Experience Maker/ Concierge Trainee
Six Senses Douro Valley - Lamego, PortugalFront Office receptionDecember 2015 - October 2016 · 11 months
During this internship I was able to increase my skills in the reception and housekeeping Department.
XLR8 Company - Lamego, PortugalApril 2018 - May 2018
Receptionist Technical Course
Escola Secundária Dom Egas Moniz - Viseu, PortugalAugust 2013 - March 2016
Native or fluent
Native or fluent
- First Aid Certified
- Front Office
- Good communication
- Highly adaptable
- High responsibility
- Night audit
- Opera PMS
- Strong leadership
- Upselling skills