André Sousa

André Sousa

Front Desk Agent at Sea Containers London
Lives in London, United Kingdom

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About me

I am an enthusiastic person who loves hospitality and I am looking for new opportunities to grow as person and as professional.

Experience

3 years and 10 months

  • Front Desk Agent

    Sea Containers London - London, United Kingdom

    Front Office reception
    January 2019 - Now · 1 year

  • E-commerce/Front Office Agent

    Lamego Hotel & Life - Lamego, Portugal

    Front Office reception
    October 2017 - February 2019 · 1 year and 5 months

    Pre-opening team, rates management, revenue reports, pick-up, e-commerce, guests services, costumer relationship management, problem solving, etc.

  • Hospitality Management Trainee

    Six Senses Douro Valley - Lamego, Portugal

    Reservations
    February 2017 - September 2017 · 8 months

    As I was attending a Hospitality Management course I have selected Six Senses Douro Valley again since it is the best in Portugal for those who want to develop their full capabilities in the Front Office, Back Office, Reservations and Revenue Management Departments. During this period, I have performed all the duties related to these departments including the task of Night Auditor.

  • Receptionist/Guest Experience Maker/ Concierge Trainee

    Six Senses Douro Valley - Lamego, Portugal

    Front Office reception
    December 2015 - October 2016 · 11 months

    During this internship I was able to increase my skills in the reception and housekeeping Department.

Education

Languages

4 languages

  • English

    Native or fluent

  • Portuguese

    Native or fluent

  • Spanish

    Professional working

  • French

    Professional working

Personal information

Nationalities

  • Portuguese

Skills

13 skills

  • Excel
  • First Aid Certified
  • Front Office
  • Good communication
  • Highly adaptable
  • High responsibility
  • Management
  • Night audit
  • Opera PMS
  • Revenue
  • Sociability
  • Strong leadership
  • Upselling skills
Connections
Anett Komar
Sales & Marketing Coordinator at Hyatt Regency London – The Churchill
Mihai Lițoiu
Sales Account Executive at JW Marriott Bucharest Grand Hotel
Bruno Aguiar Jesus
Front Office Agent at Quinta do Lorde Marina & Hotel
View 23 connections
Following
Sanderson Hotel
London, United Kingdom
Royal Lancaster London
London, United Kingdom
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