Andrea Fattorelli

Andrea Fattorelli

Receptionist/Concierge at Camping Zoo
Lives in Trento, Italy
over 6 months ago

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I am graduated in Tourism Economics and Management (Economia del Turismo).
I've been working in various areas: Hotel Supervisor, Front Office Manager, Marketing & Booking Assistant, Event planner.
I am recognized as a positive, active and empathic person. Every new situation is an incitement for learning new skills.
I have excellent customer service skills: my main goal is to develop good relations with customers and co-workers.
During my travels I’ve gained good communication skills dealing with people from all over the world.

Experience

  • Receptionist/Concierge

    Camping Zoo - Arco, Italy

    Front Office reception
    February 2018 - November 2018 · 10 months

    Receptionist and Booking Assistant in a 3 stars Camping Village.

  • Receptionist front-office

    AMSA Srl - Arco, Italy

    Other
    May 2016 - November 2017 · 1 year and 7 months

    Receptionist and Booking Assistant in a 3 stars Camping Village.

  • Concierge Agent

    Stamford plaza Hotel - Victoria, Australia

    Front Office concierge
    February 2015 - June 2015 · 5 months

  • Receptionist/Concierge

    Hotel Seasons of Perth - Western Australia, Australia

    Guest Relations
    November 2013 - March 2014 · 5 months

  • Hotel Supervisor

    Hotel Portici - Riva del Garda, Italy

    Back Office
    June 2011 - November 2013 · 2 years and 6 months

  • Front Office Manager

    Gestel srl - Hotel Portici - Riva del Garda, Italy

    Front Office reception
    April 2011 - November 2013 · 2 years and 8 months

Education

  • Tourism Economics Management

    University of Bologna - Hospitality and Tourism Management - Bologna, Italy

    September 2006 - July 2010

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • German
    Professional working
    60%
  • French
    Notions
    20%

Skills

  • Ability to work in groups
  • Anticipation of needs
  • Global traveler
  • Great customer service
  • Highly professional
  • Initiative and problem-solving abilities
  • Inventive and creative
  • Like travelling
  • Motivated and passionate
  • Strong hospitality
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