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I am recognized as a positive, active and empathic person.
Every new situation is an incitement for learning new skills.
I have excellent customer service skills thanks to my working experience: my main goal is to develop good relations with customers and co-workers.
During my travels I’ve gained good communication skills dealing with people from all over the world.
I am a rigorous worker, I strive to handle all situations with a positive attitude.
Camping Zoo - Arco, ItalyFront Office receptionFebruary 2018 - Now
Receptionist Marketing Booking
AMSA Srl - Arco, ItalyFront Office receptionMay 2016 - November 2017
Receptionist and Marketing Assistant in a 3 stars Camping Village.
Stamford plaza Hotel - Victoria, AustraliaFront Office conciergeFebruary 2015 - June 2015
Hotel Seasons of Perth - Western Australia, AustraliaGuest RelationsNovember 2013 - March 2014
Hotel Portici - Riva del Garda, ItalyBack OfficeJune 2011 - November 2013
Front Office Manager
Gestel srl - Hotel Portici - Riva del Garda, ItalyFront Office receptionApril 2011 - November 2013
Tourism Economics Management
University of Bologna - Hospitality and Tourism Management - Bologna, ItalySeptember 2006 - July 2010
ItalianNative or fluent100%
EnglishNative or fluent100%
- Ability to work in groups
- Anticipation of needs
- Global traveler
- Great customer service
- Highly professional
- Initiative and problem-solving abilities
- Inventive and creative
- Like travelling
- Motivated and passionate
- Strong hospitality