Andrea Fattorelli

Andrea Fattorelli

Receptionist/Concierge at Camping Zoo
Lives in Arco, Italy
over 6 months ago

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I am recognized as a positive, active and empathic person.
Every new situation is an incitement for learning new skills.
I have excellent customer service skills thanks to my working experience: my main goal is to develop good relations with customers and co-workers.
During my travels I’ve gained good communication skills dealing with people from all over the world.
I am a rigorous worker, I strive to handle all situations with a positive attitude.

Experience

  • Receptionist/Concierge

    Camping Zoo - Arco, Italy

    Front Office reception
    February 2018 - Now

  • Receptionist Marketing Booking

    AMSA Srl - Arco, Italy

    Front Office reception
    May 2016 - November 2017

    Receptionist and Marketing Assistant in a 3 stars Camping Village.

  • Concierge Agent

    Stamford plaza Hotel - Victoria, Australia

    Front Office concierge
    February 2015 - June 2015

  • Receptionist/Concierge

    Hotel Seasons of Perth - Western Australia, Australia

    Guest Relations
    November 2013 - March 2014

  • Hotel Supervisor

    Hotel Portici - Riva del Garda, Italy

    Back Office
    June 2011 - November 2013

  • Front Office Manager

    Gestel srl - Hotel Portici - Riva del Garda, Italy

    Front Office reception
    April 2011 - November 2013

Education

  • Tourism Economics Management

    University of Bologna - Hospitality and Tourism Management - Bologna, Italy

    September 2006 - July 2010

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • German
    Professional working
    60%
  • French
    Notions
    20%

Skills

  • Ability to work in groups
  • Anticipation of needs
  • Global traveler
  • Great customer service
  • Highly professional
  • Initiative and problem-solving abilities
  • Inventive and creative
  • Like travelling
  • Motivated and passionate
  • Strong hospitality
Following
Leonardo Hotels
Berlin, Germany
AccorHotels
Issy-les-Moulineaux, France
METRO Cash & Carry
Düsseldorf, Germany
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