Andrea García Vidal

Andrea García Vidal

Customer Success Executive at Cabify
Lives in Barcelona, Spain
over 6 months ago

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Persistent and organised, my main motivation is to exceed customers’ expectations, on a B2B basis.

Experience

  • Customer Success Executive

    Cabify - Barcelona, Spain

    Sales & Marketing
    June 2018 - Now · 9 months

  • Industry Relations Manager

    Hosco - Barcelona, Spain

    Sales & Marketing
    August 2017 - November 2017 · 4 months

    - Account manager for French & English speaking markets - Lead maximization of client satisfaction, client’s ROI with Hosco and clients’ retention through regular calls and market visits - Management of +170 accounts representing +400K€ of the annual budget – all the key accounts and +60% of long-term membership accounts - Leading the digitalization of part of the account management process and administrative tasks for optimal efficiency - Supervisor of the Industry Relations Coordinator.

  • Industry Relations Executive

    Hosco - Barcelona, Spain

    Sales & Marketing
    January 2016 - July 2017 · 1 year and 7 months

    - Account manager for French & English speaking markets - Lead maximization of client satisfaction, client’s ROI with Hosco and clients’ retention through regular calls and market visits - Management of +170 accounts representing +400K€ of the annual budget – all the key accounts and +60% of long-term membership accounts - Leading the digitalization of part of the account management process and administrative tasks for optimal efficiency

  • Sales Intern for CityTrips Barcelona

    TravelBird - Amsterdam, Netherlands

    Sales & Marketing
    July 2015 - December 2015 · 6 months

    - Establishing new partnerships and maintaining relationships with present partners - Launching new campaigns for the European market - Development of actions in order to exceed customer´s expectations - Researching customer profiles

  • Hostess in a congress

    European University Association and Universitat de Barcelona - Barcelona, Spain

    Hostess
    November 2014 - November 2014 · 1 month

    Congress EQAF: 9th European Quality Assurance Forum - Assisted participants during the event

  • Hostess in a congress

    Utendi Ibérica - Barcelona, Spain

    Hostess
    October 2014 - October 2014 · 1 month

    Congress Hostelco – International Restaurant, Hotel and Community Equipment Exhibition - Presentation of the product followed by a detailed Q&A

  • MICE Intern

    Hotel Alimara - Barcelona, Spain

    Events
    August 2013 - October 2013 · 3 months

    - Organised and assisted during events - Prepared budgets, contracts and service orders - Market and competition analysis

  • Port Agent

    Intercruises Shoreside & Port Services - Barcelona, Spain

    Customer Service
    February 2013 - June 2015 · 2 years and 5 months

    - Guests check-in and assistance

  • Front Office Intern

    Derby Hotels Collection - Barcelona, Spain

    Front Office reception
    June 2012 - October 2012 · 5 months

    - Guest assistance - Administrative tasks - Payments and cash closing - Introduce reservations - ¨Tesipro¨ management programme

Education

Languages

  • English
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • Italian
    Full professional
    80%
  • Dutch
    Notions
    20%
  • Arabic
    Notions
    20%

Other

  • About myself

    About myself

Connections
Farhan Arif
Front Office Team Leader at Rotana Hotels
Charlotte Cavellier
UX|UI manager at Hosco
Zhandra Fuentes
PR & Marcom Manager at Hosco
View 105 connections
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