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Booking.com - Zürich, SwitzerlandOtherJanuary 2012 - Now
Responsible for Italian speaking region of Switzerland, especially top destinations Lcarno and Lugano Focus on acquisition and later on sales optimization of hotel partners Helped increasing the overall performance of the whole destination Action plan development and implementation in order to optimise revenue generated in the top destinations
Booking.com - Zürich, SwitzerlandOtherJanuary 2011 - December 2011
Responsible for hotel websites in the Swiss market Training hotels in using extranet Handle customer complaints, emails, promotions, rates and availabilities Assistance to Account Managers
Bachelor of Science
Ecole hôtelière de Lausanne - Lausanne, SwitzerlandJanuary 2007 - May 2010
ItalianNative or fluent100%