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Native Italian, English and Chinese Speaker.
Quick learner with an international mindset.
Very good ability to work in multicultural settings with proven experiences in differing cultural and business environments. Strong proficiency with Social Media, Internet & E-mail Marketing. High interest in the hospitality industry.
6 years and 10 months
Sales and Customer Care Assistant
Agiplast - Milan, ItalyCustomer ServiceApril 2018 - Now · 1 year and 10 months
Nanjing Primary School - Nanjing, ChinaOtherAugust 2017 - January 2018 · 6 months
Event Agency - Milan, ItalyTourismJanuary 2013 - June 2017 · 4 years and 6 months
Guest Relations Agent
JW Marriott Venice Resort & Spa - Venice, ItalyCustomer ServiceApril 2017 - May 2017 · 2 months
Mc Donald's - London, United KingdomF&B serviceJune 2013 - September 2013 · 4 months
Nanjing University - Nanjing, ChinaAugust 2017 - January 2018
Chinese Business Courses with mother tongue teachers
Master Degree in Language and Management to China
Università Ca' Foscari Venezia - Venice, ItalySeptember 2015 - March 2018
Master Degree completely focused on Business and Management to China. I attended Chinese Business Courses (focused on negotiations and translations of economic texts from Chinese to Italian and vice versa) and other business courses such as Management for East Asia, Marketing to China, which helped me to improve my knowledge about such market.
Beijing Language and Culture University - Beijing, ChinaJuly 2014 - September 2014
Bachelor Degree in Cultural and Linguistic Mediation
Università degli Studi di Milano - Milan, ItalySeptember 2012 - July 2015
Native or fluent
Native or fluent
- Customer sevice
- Microsoft Word
- Power Point