Andrea Robledo

Andrea Robledo

Conseillère en personnel at 3HPRO
Lives in Geneva, Switzerland
over 6 months ago

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Experience

  • Conseillère en personnel

    3HPRO - Geneva, Switzerland

    Human Resources
    September 2015 - Now

  • Receptionist

    Hôtel Metropole Geneva - Geneva, Switzerland

    Front Office reception
    March 2015 - September 2015

  • Receptionist

    The Beaumont - London, United Kingdom

    Front Office reception
    October 2014 - March 2015

    • Checking in / Checking out guests • Answering and forwarding phone calls • Meeting and greeting guests • Making reservations • Administering all reservations, cancellations and no-shows, in line with company policy

  • Intern in Business Development

    Starling Hotel & Conference Center Genève - Geneva, Switzerland

    Sales & Marketing
    October 2013 - April 2014

    Collaboration in the management of the tasks of the Department such as: • Update of the database of Opera. • Realization of the mailings, use of the marketing material. • Monitoring of the treatment of customer satisfaction (Tripadvisor, Booking, Customer satisfaction survey etc.) • Management and head of competitions check.

  • Housekeeper

    Grand Hotel Kempinski Geneva - Geneva, Switzerland

    Housekeeping
    October 2012 - April 2013

    Housekeeper responsible for a floor of 70 rooms. Ensure the control of the rooms: • Management of a team (7 -10 people). • Control of the VIP rooms. • Delivery on time of each room respecting the hotel standards.

  • Intern in service

    Restaurante Arce - Madrid, Spain

    F&B service
    October 2011 - December 2011

    Knowledge of the protocol and standard of service from a quality gourmet restaurant.

  • Intern in service

    Restaurant Dunia - Geneva, Switzerland

    F&B service
    June 2011 - September 2011

    Ensure the smooth running and the quality of service.

  • Intern in service

    Beau-Rivage Geneva - Geneva, Switzerland

    F&B service
    April 2011 - April 2011

    Intern in service at the restaurant “Le Chat Botté”. • Insertion in the field of hospitality.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Notions
    20%

Other

  • Other skills

    Other skills

Connections
Nina Coutherez
Assistante Maître d'hôtel at Vieux-Bois SA
Wendy Theytaz
Assistante de Direction / Responsable Banquets & Séminaires chez Hôtel - Restaurant Le Rivage à Lutry
Céline Sierro
Coordinator Marketing chez Société Coopérative Migros Genève
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Following
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Geneva, Switzerland
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