Andrzej Jankiewicz

Front Office Manager at Focus Hotels
Lives in Poznań, Poland
over 6 months ago

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Experience

  • Front Office Manager

    Focus Hotels - Poznań, Poland

    Front Office reception
    June 2018 - Now · 6 months

    - coordinating activities aimed at opening a new chain hotel, - coordination and supervision of the reception department, - recruitment of employees, - introduction and supervision of procedures at the hotel, - optimization of procedures and activities, adaptation to the conditions prevailing in a new chain property, - making purchase orders, - scheduling and working time settlement, - creating reports for the needs of the enterprise, - dealing with the proper operation of the hospitality property in terms of financial, accounting and human resources, - maintaining good relations with other hotel departments, - service for guests and clients.

  • Manager's assistant

    Blooms Inn & Apartments - Poznań, Poland

    Administration & General
    April 2018 - June 2018 · 3 months

    - taking care of the guests' stay, - implementation and coordination of sales strategies in accordance with the object policy, - coordinating marketing strategy and responsibility for its implementation, - recruitment, motivation and periodic appraisal of employees, - optimization of procedures and activities, - real estate administration and cooperation with tenants.

  • Administration Specialist

    Lidl Poland - Jankowice, Poland

    Purchasing
    February 2017 - January 2018 · 12 months

    - current contact with Lidl Offices in the Europe (collecting requested documents to put articles into shops in Poland), - audit of contracts, - putting articles into the system due to contracts condidtions, - preparing reports and summaries for internal use, - archiving different documents, - managing of internal mail- traditional and electronic, - cooperating with buyers, planners and 9 distribution centres around the country, - solving current issues with collecting the deliveries.

  • Sales&Marketing Specialist

    NH Hotel Group - Poznań, Poland

    Sales & Marketing
    August 2016 - January 2017 · 6 months

    - Active acquisition of new corporate clients and care of current (including foreign) - Preparing and conducting business meetings, - Current reporting, - Marketing activities, i.e. social media profile, updating content on a Web page.

  • Rooms Division Manager

    Hotel Śródka*** - Poznań, Poland

    Administration & General
    October 2015 - July 2016 · 10 months

    - Recruiting staff, drafting of contracts, basic management of employments, - Organizing work schedule and settling work time, - Coordinating the work of subordinate team - Creating of procedures consistent with the characteristics of work, - Management of prices and availability of rooms, - Active participation in business meetings, to determine the terms and of the hotel's cooperation with customers, suppliers, - Dealing with the proper operation of the hospitality property in terms of financial, accounting and human resources, - Support for Guests and Customers.

  • Shiftleader

    AccorHotels - Poznań, Poland

    Front Office reception
    October 2010 - September 2015 · 4 years and 12 months

    - Coordination and training for new employees, - Managing the reception and the hotel, - Preparation of reports and financial statements for the GM and the Head Office, - Participation in the creation of procedures affecting the optimization work, - Current control and internal audit, - Collection of foreign travel agencies, - Guest service, - Coordinating meetings and conferences, - Accepting the booking, billing invoices, - Acting as the Manager on duty (according to the schedule) - Taking care of the hotel image according to the standards of the Novotel brand and Accorhotels group, - Representing hotel in the final of the competition for the best receptionist in Poland.

  • Front Office/Reservations Coordinator

    Hotel Twardowski **** - Poznań, Poland

    Front Office reception
    October 2009 - September 2010 · 12 months

    - Organizing work schedule and settling work time, - Coordinating the work of subordinate team - Creating of procedures consistent with the characteristics of work, - Management of prices and availability of rooms, - Support for guests and customers.

  • Receptionist (Reservations Agent wthn.3 mths.)

    NH Hotel Group - Poznań, Poland

    Front Office reception
    May 2008 - September 2009 · 1 year and 5 months

    - Guest service, - Coordinating meetings and conferences, - Accepting the booking, billing invoices, - Taking care of the hotel image according to the standards of the NH group.

  • Bellboy

    Starwood Hotels and Resorts Worldwide - Poznań, Poland

    Front Office concierge
    June 2007 - April 2008 · 11 months

    - Work in the hotel lobby, - Taking care of the hotel image according to the standards of the Sheraton brand and Starwood group, - Guests service, assisting with the luggage,

Languages

  • Polish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Limited working
    40%
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