Angel Luna Perez

Angel Luna Perez

Recepcionista NH Alonso Martinez at NH Hotel Group
Lives in Madrid, Spain

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About me

Gestion de proveedores diversos.
Negociacion Certificaciones con diferentes Direcciones de Obra (Ministerio de Fomento, Adif, Ayuntamiento de Madrid, Comunidad de Madrid, Consejo rector de Salamanca).
Negociacion contratos proveedores diversos y subcontratistas.
Jefe de producción de servicios afectados en diferentes obras,
Cálculo, estudio y presentación de Proyectos, Modificados, Complemetarios.
Calculo de costes y planificación de obra.
Gestion de obras diversas tanto edificación, urbanización, obra subterránea como también obra civil.
Calculo de resultados y objetivos.
Gestion reservas, salones eventos.
Atención el cliente personalizada.
Protocolo.
Hospitality.
Guest service.
Yield management.

Experience

6 years and 4 months

  • Recepcionista NH Alonso Martinez

    NH Hotel Group - Madrid, Spain

    Other
    February 2017 - Now · 3 years

    Check in, Check out, facturación, atención al cliente, atención telefónica, booking, rooming, yield management, reservas.

  • Receptionist

    NH Hoteles - Madrid, Spain

    Front Office reception
    February 2017 - Now · 3 years

    Check in,check out, reservations, customer service, call center, booking, rooming, yield management, housekeeping support, meeting rooms support, administration support.

  • Receptionist

    NH Hotel Group - Madrid, Spain

    Back Office
    September 2013 - October 2016 · 3 years and 2 months

    Check in,check out, reservations, customer service, call center, booking, rooming, yield management, housekeeping support, meeting rooms support, administration support.

  • Reservation agent

    NH Hotels - Madrid, Spain

    Reservations
    April 2013 - May 2013 · 2 months

    Reservations, customer service, call center.

Education

  • HIGH DEGREE IN BUSINESS MANAGEMENT TOURIST AND TRAVEL AGENCIES.

    Universidad Rey Juan Carlos - Móstoles, Spain

    July 2012 - July 2016

    TOURISM TECHNICIAN IN TRAVEL AGENCIES AND HOTEL ENTERPRISES MARKETING SERVICES PRODUCTS AND TOURIST TECHNICIAN IN TOURISM IN AGENCIES AND HOTEL BUSINESS VIAEJS TOURIST INFORMATION MANAGEMENT OF TOURISM COMPANIES

Languages

5 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • Spanish

    Native or fluent

  • German

    Full professional

  • Portuguese

    Professional working

Personal information

Nationalities

  • Spanish

Date of birth

May 15th 1967

Skills

4 skills

  • activo
  • Dinamico
  • Extrovertido
  • Simpatía

Additional Information

1 information shared

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