Anish V.C.

Anish V.C.

Executive Housekeeper at kempinski Hotel
Lives in Muscat, Oman
over 6 months ago

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About me

Highly energetic and motivated housekeeping Proven leader with 14+ years’ success in managing a diverse range of housekeeping tasks and extensive management experience. Demonstrated leader with ability to consistently exceed goals. Positive approach, able to go above and beyond for cleanliness and organization of premises. Expert in provision of housekeeping services in accordance to the procedures and protocols of the establishment. Functional knowledge of chemical and cleaning supplies as used in a safe environment. Adept at monitoring and developing team member performance in terms of professional development and evaluations. Very effective in handling queries and complaints in a professional and resolution-oriented manner.

Experience

19 years and 2 months

  • Executive Housekeeper

    kempinski Hotel - Muscat, Oman

    Housekeeping
    December 2015 - Now · 3 years and 3 months

    Executive Housekeeper –Kempinski Hotel Djibouti Place (Djibouti) December 2015  Manages 320 Rooms Hotel and leading and directing a team of 101 staffs.  Housekeeping Department's budget  Hiring, training and monitoring performance of all housekeeping and laundry staff  Interacted with customers on a daily basis to ensure high level scores of customer service  Inspection of all public areas and guest rooms to maintain safety cleanliness standards  Conducting monthly associate meetings to record concerns and develop action plans  Organized administrative responsibilities in payroll, ordering, receiving and all Housekeeping daily work sheets  Planning monthly spending to fulfill current and future needs of department  Lead team in all cleaning and presentation standards in rooms and public spaces

  • Executive Housekeeper

    Autograph collection Hotels - Baku, Azerbaijan

    Housekeeping
    February 2015 - November 2015 · 10 months

    Executive Housekeeper – Autograph Collection Hotels, Azerbaijan – February 2015 (Pre-opening Team) • Establishing and set up of HK department SOPs and P&Ps; for Intourist Hotel. • Hiring and Training of the HK Staff. • Costing, selection, Procurement of Operational supplies and equipment • Vendor Management and Outsourcing • Pre opening Checklist and Critical Paths • Projects and Deep cleaninging and Implementation of Cleaning Tasks • Setting up and operation of In house Laundry.

  • Executive Housekeeper

    Shangri-la Muscat - Muscat, Oman

    Housekeeping
    April 2011 - February 2015 · 3 years and 11 months

    Executive Housekeeper –Shangrila-Baar Al Jissah Resort Spa, Muscat, Sultanate of Oman April 2011 – February 2015 • Direct performance of housekeeping staff • Ensure maintenance and cleanliness of the hotel on a continuous basis • Lead and direct housekeeping operations • Ensure appropriate and safe use of chemicals and cleaning supplies • Prepare housekeeping budgets • Manage employee records • Prepare daily schedules and time sheets • Ensure completion of periodic payroll input • Order housekeeping supplies and equipment • Ensure maintenance of housekeeping equipment at all times Major Achievements: • Shang Care Angel, Quality Ambassador, Trainer skills, HK Mobile Learning, Certificate in HK Operations(CHKO), Best Overall Performer in CHKO, Supex, First aid Certification, ERT-Confine space Certification, HACCP level-3 certification and HACCP Auditor certification, International Housekeeping week-2013-2014 Organizer for SLMU,Various CSR activities

  • Executive Housekeeper

    Aitken Spence Hotels - Muscat, Oman

    Housekeeping
    October 2008 - April 2011 · 2 years and 7 months

    Executive Housekeeper –Sur Plaza Hotel (Aitken Spence Hotels, Sultanate of Oman November2008 – March 2011 • Establish cleaning work routines for the staff • Oversee cleaning and maintenance activities • Conduct inspections on a pre-event basis to ensure proper cleanliness • Maintain costs is maintained within the Housekeeping budgets. • Brief housekeeping staff on a daily basis • Resolve conflicts and guests’ problems • Train new hires in housekeeping procedures • Administrative skills in operation • Train new hires in housekeeping procedures Major Achievements: • Train the Trainer, First Aid Certification, International HK week Organizer 2009 & 2010

  • Executive Housekeeper

    Park Inn ,Goa - Velha Goa, India

    Housekeeping
    April 2008 - October 2008 · 7 months

    Executive Housekeeper –Park Inn Resort, Goa, India– May 2008 to November 2008 • Supervised housekeeping and laundry personnel including hiring, performance assessments, training and development • Maintained Efficiency and labor cost goals • Ensure quality services are rendered in meeting guest expectations • schedule HK staffs in keeping with labor standards and forecasted tenure • Brief housekeeping staff on a daily basis • Resolve conflicts and guests’ problems • Train new hires in housekeeping procedures • Enforced policies and procedures and training • Monitoring performance against plan

  • Assistant Executive Housekeeper

    Orange county Hotels - Madikeri, India

    Housekeeping
    January 2006 - April 2008 · 2 years and 4 months

    Assistant Executive Housekeeper –Orange County Resort, Coorg & Kabini, IndiaJanuary 2006 to May 2008 Oversees and directs all aspects of housekeeping operations including rooms, public areas and back areas in the highest standards of perfection ,hygiene and cleanliness, demonstrates skills in leadership, initiative, problem solving, prioritizing ,delegation, training and developing subordinates ,goal setting and being goal oriented, monitors and controls inventory of supplies, par stocks, performance and expenses against budgets, effective planning, co-ordination, setting of performance and productivity standards. Etc.

  • Housekeeping Executive

    Fortune park Hotels - Kozhikode, India

    Housekeeping
    January 2000 - January 2006 · 6 years and 1 month

Education

  • Shangri-la Academy

    March 2013 - April 2013

Languages

1 language

  • English

    Native or fluent

Skills

7 skills

  • Budget
  • Excellent time management
  • Hospitality
  • Pre opening
  • Quality Management
  • Team motivation
  • Trainer
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Krisantus Sutrisno
Intern at Four Seasons Hotel
Abril Aliprandi Sosa
Lifestyle Manager at Quintessentially
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