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Head of Supply Chain & Logistics
Indospirit Group - New Delhi, IndiaPurchasingMay 2016 - Now
Purchasing & Vendor Mgmt Sourcing foods, beverages, grocery, equipments etc. Negotiating prices, quality & credit terms Supervising operations of store, uphold company safety, quality assurance & control procedures Leading the project to launch in-house brand of Drinking Water, Soda, Namkeens & Tissues Part of Core Team for the launch of a new beverage; Finalizing the packaging specifications Achievements Successfully closed 8 vendors in 4 months leading to reduction of 18% in current purchasing costs Purchasing worth 33 lacs over 6 months. Increased the Avg Credit Days from 16 days to 35 days Decreased total wastage at outlets by avg 65% by deploying stock mgmt. practices & stock audits
Front Office Executive
Leela Kempinski - Gurugram, IndiaFront Office receptionJuly 2008 - March 2011
Roles & Responsibilities Setting up the processes & standards as a Pre-opening member of the 411 rooms hotel Managed & trained a team of 20 members to ensure smooth operations in the main lobby Enhancing customer experience, up-selling room categories & cross-selling services like Spa Initiatives Reduced check-in time by 10% by recommending portable pen scanners improving service Recommended use of recycle sheets reducing cost by 10% & annual saving of INR 10,464 Achievements Certificate of Appreciation from GM for Contribution to hotel as a pre-opening team member Certificate of Achievement for completing Training on winning guest loyalty in the front line
Indian Institute of Management, CalcuttaJune 2012 - April 2014
EnglishNative or fluent100%
HindiNative or fluent100%