Ankur Sharma

Ankur Sharma

Area Sales and Marketing Executive at KEITA, the catering experts
Lives in Dubai, United Arab Emirates

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About me

Top-ranked Business Development Executive with a demonstrated history of success in the Hospitality industry. Skilled in Negotiation, Operations Management and Sales. Strong sales professional with a Master of Business Administration (MBA) focused in Sales and Marketing from S P Jain School of Global Management, Dubai.

Experience

18 years and 3 months

  • Area Sales and Marketing Executive

    KEITA, the catering experts - Dubai, United Arab Emirates

    Sales
    June 2017 - Now · 6 years and 10 months

    • Reviewing forthcoming business plans, identify gaps, and ensuring proactive measures to fill capacity and meet set targets. • Contributing to the selling strategy of the organization, and managing the departments so that they are prepared to achieve sales and strategic goals. • Understanding the competitive marketplace and implementing approaches to maintain a competitive advantage. • Effectively managed existing accounts which includes potential needs analysis, determining strategies and revenue targets, relationship building, monitoring performance and rate negotiation. • Executed sales action plans to promote our facilities and activities (direct mailings, email campaigns, telesales, etc.) • Assist in the execution of property marketing plan as directed and follow up on property specific bookings. Also, to conduct show around of the property’s facilities and services

  • Area Sales and Marketing Executive

    ROGO’S – The Rollercoaster Restaurant chain - Dubai, United Arab Emirates

    Sales
    June 2015 - June 2017 · 2 years and 1 month

    • Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved. • Responsible for following the process from a lead, proposal, site inspection, contract stage and first deposit payment. • Create and maintain accurate account and profile information in the system as per Data Integrity standards. • Ensure that the revenue in the system is updated as required for correct forecasting purpose. • Respond to all inquiries/ requests for group business in the defined timeline. • Ensure timely follow up takes place with clients and opportunities are sought for repeat bookings.

  • Sales Coordinator

    Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates

    Sales
    November 2013 - July 2015 · 1 year and 9 months

    • Supporting an ADOS who predominantly oversees the UK market, one of the hotels top source markets year on year, Arabian Adventures/Emirates Group and American Express including all channels - brand and the elite Fine Hotels and Resorts program. • To co-ordinate specific industry events and trade shows, representing the hotel and maintaining a high profile in the marketplace. • Regular liaison with our Global Sales Offices to achieve global account penetration for our Hotel. • Responsible for sales communication sharing current promotions/availability with partners to support the hotels focus periods. Conducted show around of the hotel’s facilities and services • Ensuring the Sales team is developed effectively, generates a culture of high quality standards and proactively sells to increase existing business and win new business. • Established a relationship with esteemed preferred partners of Madinat Jumeirah and prepared contractual whole-sale agreements.

  • Receptionist

    Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates

    Reception
    December 2010 - November 2013 · 3 years

    • Plan and allocate group arrivals. Handling over booking situation in close coordination with the management. • Ensured that all guest's arrivals are served with refreshments and provided a room orientation. • Performed personalise check-in and check out for high profile guests. • Completing company registration process and follow up on payments. • Responsible for the duties that were requested by the management.

  • Receptionist

    Coral Beach Resort, - Paphos, Cyprus

    Reception
    November 2008 - October 2010 · 2 years

    • Plan and allocate group arrivals. Handling over booking situation in close coordination with top management. • Extensive use of OPERA for Check-in and Check-out, Up-selling and Cross selling of rooms and suits. • Use of HOTSOS for the job orders requests for different issues like maintenance, transportation, IT etc. and follow- ups were done from time to time. • All standards were met with attention to details, creating memories of an experience that the guest will never forget. Handling Department in absence of Supervisors and attending hotel team coordination meeting. • Maintaining files, registers and Guest history. Cashier closure was done at the end of the shift using OPERA.

  • Guest Service Associate

    Coral Beach Resort, - Paphos, Cyprus

    Guest Relations
    January 2006 - November 2008 · 2 years and 11 months

    • Contribution during restaurant and bar operation and handling department in absence of Supervisors. • Attending hotel team coordination meeting. • Maintaining files, registers, guest history and PAR Stock. • Training the new team members and checking their grooming according to the company standards. • Maintaining the various reports and Registers like daily VIP arrivals and departure, Upselling achievement, Breakage, Inventory, Guest feedback and colleague attendance.

Education

  • M.B.A in Sales and Marketing & Finance

    SP Jain School of Global Management, Dubai - Dubai, United Arab Emirates

    November 2016 - May 2018

    GPA 3.5 out of 4.0

  • B.B.A. in Hospitality Management

    European University Cyprus - Nicosia, Cyprus

    October 2008 - June 2010

    GPA of 3.2 out of 4.0

  • Higher Diploma in Hotel Management

    European University Cyprus - Nicosia, Cyprus

    October 2005 - June 2008

    GPA 3.0 out of 4.0

Languages

3 languages

  • Hindi

    Native or fluent

  • English

    Native or fluent

  • Russian

    Professional working

Personal information

Nationalities

  • Indian

Date of birth

February 27th 1988

Skills

13 skills

  • Adaco
  • Amadeus GDS
  • Business Development & Strategic Marketing Mgt.
  • CRM
  • Delphi Catering System
  • Digital marketing
  • Fire Safety
  • HACCP certified
  • Markstrat Certified - Business Development & Strat
  • Opera PMS
  • Revenue & Profit Growth
  • Sales and Marketing
  • Time management
Connections
Sijin Varghese
Account Manager at Flair Advertising LLC
Following
Carlton Downtown Hotel
Carlton Downtown Hotel
Dubai, United Arab Emirates
CHT China Hospitality & Tourism Wyndham Grand Plaza Royale Hangzhou
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Ernest Kyle Dela Cruz
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Rinee Cao
Dubai, United Arab Emirates
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