Ann Njoroge

Ann Njoroge

Housekeeper at Sarova Stanley Hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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My name is Ann W. Njoroge. I am a Kenyan citizen currently in Dubai on Visit Visa.
I am a friendly objective, reliable and enthusiastic individual. I possess good communication skills, preparation and presentation skills and problem solving skills and am customer service oriented with a goal to achieve customer satisfaction.

Experience

  • Housekeeper

    Sarova Stanley Hotel - Nairobi, Kenya

    Housekeeping
    April 2017 - April 2018 · 1 year and 1 month

    Accomplishments and responsibilities • Clean, scrub, mob, polish and dust where required (floors, furniture fittings mirrors and bathrooms). • Cleaning allocated guest rooms, making beds, dusting and replenishing guest amenities. • Handling quest requests and complaints as required. • Conducting stock take exercises. • Receiving, recording and storing lost guest items found in rooms. • Monitoring proper use of cleaning equipment such as detergents • Monitoring and reporting necessary repairs needed to be done • Ensuring guest comfort and satisfaction by upholding the highest standard of service.

Education

  • BsSc in communication

    Rongo University - Nairobi, Kenya

    October 2012 - December 2016

Languages

  • English
    Full professional
    80%

Skills

  • A team player
  • Creative problem solving
  • critical
  • Good communicator
  • People leadership
  • Well organised
Connections
Ashraf Ali
Executive in Housekeeping at Samann Grand
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