Anna Álvarez Torremorell

Anna Álvarez Torremorell

Office Manager at Minerva Student Housing S.L
Lives in Barcelona, Spain
over 6 months ago

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I firmly believe that success is achieved through humility, empathy, hard work and constancy. And under these values, I try to improve myself day by day. I am a proactive, resolute, ambitious person with leadership capacity. 

The experience I have get during these years has helped me to acquire knowledge in different areas such as customer service, administration management, marketing management, teamwork, among other versatile skills.

Experience

  • Office Manager

    Minerva Student Housing S.L - Barcelona, Spain

    Front Office reception
    May 2018 - December 2018 · 8 months

    Gestión de administración y facturación; atención al cliente a través de teléfono, mail y visitas; gestión de reservas; realización y gestión de eventos, dentro y fuera de la residencia; gestión de redes sociales; gestión del orden en el espacio de trabajo y en todas las instalaciones.

  • Front Desk Agent Intern

    Fairmont Rey Juan Carlos I - Barcelona, Spain

    Front Office reception
    April 2017 - December 2017 · 9 months

  • Marketing Management Intern

    Group Cett - Barcelona, Spain

    Sales & Marketing
    October 2015 - October 2016 · 1 year and 1 month

  • F&B Intern

    Palladium Hotel Group - Ibiza, Spain

    F&B service
    June 2015 - September 2015 · 4 months

Education

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%

Skills

  • Communicaion
  • Customer sevice
  • Empathic
  • Excel
  • Excellent customer care
  • Leadership
  • Mailchimp
  • Microsoft Office
  • Office administration
  • Office management
  • Organised
  • Patient
  • RESOLUTIVE
  • Social networks
Connections
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