Anna Alexeeva

Anna Alexeeva

Hostess at Great British Restaurant, Dukes hotel
Lives in Lazio, Italy
over 6 months ago

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Experience

  • Hostess

    Great British Restaurant, Dukes hotel - Dubai, United Arab Emirates

    F&B service
    November 2017 - April 2018 · 6 months

    Interacting with guests, greeting, and welcoming them Showing the highest service and hospitality Monitoring the open dining sections of the restaurant Estimating wait times for guests Ensuring that the needs of the guests are met while they are waiting Answering the phone, booking reservations Controlling and checking the cash Providing daily reports Keeping hostess area clean and orderly Preparing the buffet section (decoration and name- tags).

  • Receptionist

    Guest house - Tarxien, Malta

    Front Office reception
    November 2016 - November 2016 · 1 month

    Receiving and coordinating calls Checking in/out guests Maintaining clean and comfortable environment Supervising cleaning staff Assistance in booking transportation, entertainment activities Giving tips to tourists about the Malta highlights.

  • Head Hostess

    Coffeemania - Moscow, Russia

    F&B service
    October 2016 - October 2017 · 1 year and 1 month

    Interacting with guests, greeting, and welcoming them Showing the highest service and hospitality Monitoring the open dining sections of the restaurant Estimating wait times for guests Ensuring that the needs of the guests are met while they are waiting Keeping hostess area clean and orderly Answering the phone, booking reservations Making schedules for hostess Providing daily reports

  • Restaurant Hostess

    Coffeemania - Moscow, Russia

    F&B service
    November 2015 - September 2016 · 11 months

    Interacting with guests, greeting, and welcoming them Showing the highest service and hospitality Monitoring the open dining sections of the restaurant Estimating wait times for guests Ensuring that the needs of the guests are met while they are waiting Keeping hostess area clean and orderly. Answering the phone, booking reservations

  • Duty Manager

    McDonald’s - Voronezh, Russia

    F&B service
    October 2011 - October 2014 · 3 years and 1 month

    Making schedules for employees Management of shifts Ordering ingredients, goods, beverages, cleaning supplies Controlling that employees follow safety rules and maintain sanitary conditions in the kitchen

Education

  • Bachelor of law

    Voronezh State University - Voronezh, Russia

    September 2011 - July 2016

Languages

  • Italian
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Computer and Internet literate: MS Office, Aloha,
  • Customer service and interpersonal skills
  • • Excellent Communication Skills.
  • Excellent teamwork skills
  • Problem solving skill
Connections
Waris Ali
Restaurant Manager at SweetAffairs
Following
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