Anna Lukashova

Anna Lukashova

Sales Executive at Beach Rotana Abu Dhabi
Lives in Singapore

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About me

Hospitality and Sales professional with over 5 years diverse international experience and strong intercultural skills.
Adaptive learner, reliable team player and a self-motivated individual.

Experience

4 years and 2 months

  • Sales Executive

    Beach Rotana Abu Dhabi - Abu Dhabi, United Arab Emirates

    Sales
    March 2018 - May 2019 · 1 year and 4 months

    Managed long-term and corporate segments for Beach Rotana Complex (879 rooms and serviced apartments): corporate accounts, relocation companies, and individual clients. Handled inquires, conducted site inspections, negotiated rates and terms, and converted business leads from existing and prospective clients. Pre-opening and operation of Beach Rotana Residences in July 2018. Largest long-term corporate account secured SGD 370,000 turnover annually.

  • Management Trainee – Sales

    Rotana National Sales Office - Abu Dhabi, United Arab Emirates

    Sales
    August 2016 - February 2018 · 1 year and 7 months

    Exposed to 19 hotels on Area Sales Office level, administrative support, responded to corporate RFPs, shadowed and learned from senior sales leaders by accompanying them to sales calls and meetings, received hands- on cross-exposure to Marketing, Revenue, E-Distribution, Catering & Events, and Reservations departments at multiple properties. 6 month property placement in Sales department.

  • Front Office Trainee

    Mira Moon - Hong Kong

    Reception
    April 2014 - August 2014 · 5 months

    Front desk operations, concierge, and guest services for a 91-room boutique property in Hong Kong’s CBD. One of the team’s top up-sellers, reaching SGD 2,300 per month.

  • Front Office Trainee

    Barceló Premium Punta Cana - Punta Cana, Dominican Republic

    Reception
    August 2013 - November 2013 · 4 months

    Front desk operations, guest services, and concierge for a 798 rooms leisure resort. The only Russian speaking representative in Front of House (major client market).

  • F&B Trainee

    Starling Hotel & Conference Center Geneva - Geneva, Switzerland

    F&B service
    June 2012 - December 2012 · 7 months

    Buffet & à la carte service at all day dining “Starling Café”, seating up to 180 guests. Actively assisted Room Service, “L’olivo” Italian restaurant, and “CBar& Lounge”.

Education

Languages

3 languages

  • Russian

    Native or fluent

  • English

    Full professional

  • Chinese

    Notions

Personal information

Nationalities

  • Russian

Work Permits

  • Singapore

Date of birth

June 24th 1993

Driving License

Yes

Skills

9 skills

  • Basic user of Micros
  • Customer relationship management
  • Hospitality Industry
  • Intercultural Skills
  • lanyon
  • Microsoft Office
  • Opera PMS
  • Sales
  • Serviced Apartments
Following
Hosco
Hosco
Geneva, Switzerland
Hotel Institute Montreux
Hotel Institute Montreux
Montreux, Switzerland
Marriott Hotel Downtown, Abu Dhabi
Marriott Hotel Downtown, Abu Dhabi
Abu Dhabi, United Arab Emirates
Other members
View more
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