Join Hosco and view Anna's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Dedicated tourism student with a passion for guest service and practical experience due to various internships and part time jobs next to my studies.
Front Desk Receptionist
Claris Hotel & Spa 5* GL Monument - Barcelona, SpainRooms divisionApril 2018 - October 2018 · 7 months
Main tasks: Check-Ins and Check-Outs, Guest enquiries, Billing, Payment Process, Room assignation & changes, Complaint Management, Direct Reservations, Coordination between Departments
Claris Hotel & Spa 5* GL Monument - Barcelona, SpainRooms divisionOctober 2017 - January 2018 · 4 months
I did a 3 months internship in the reception department of the Hotel Claris. My tasks included doing check-ins and check-outs, attending clients and the telephone, preparing Welcome-Information, charging Minibars and support the receptionists in their daily tasks.
Waitress in the Austrian House of the Olympic Games
Seidl Catering - Rio de Janeiro, BrazilF&B serviceAugust 2016 - September 2016 · 2 months
I had the opportunity to represent Austria in the Olympic Games in Rio de Janeiro. My task was to reflect the Austrian hospitality through satisfying our local clients in the public area as well as the Austrian athletes and VIPs inside the Austria House.
Seidl Catering - Götzis, AustriaCateringSeptember 2013 - June 2016 · 2 years and 10 months
I worked as a Service Supervisor in various caterings of our family business next to my school activities. My tasks were ensuring the satisfaction of our clients, managing the service crew and the coordination with the kitchen crew.
Various Internships in F&B
4* Hotels - Lech, AustriaF&B otherJune 2013 - September 2015 · 2 years and 4 months
I did various internships in the F&B department of different 4* Hotels in Austria and Barcelona due to my school activities.
Bachelor Degree in Tourism
Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB) - Barcelona, SpainSeptember 2016 - Now
Higher School Certificate in Tourism
Höhere Bundeslehranstalt für Tourismus - Vienna, AustriaSeptember 2011 - June 2016
SpanishNative or fluent100%
GermanNative or fluent100%
EnglishNative or fluent100%
- Attention to detail
- Customer focus
- Customer Service Skils
- Food & Beverage
- Front Desk
- Front Desk-Reception
- Front Office
- Microsoft Office
- PMS Tesipro