Anna Trzeciak

Anna Trzeciak

Marketing Manager & Graphic Designer at Express Group of Hotel
Lives in Swidnica, Poland
over 6 months ago

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About me

Experienced Marketing Manager & Graphic Designer with a demonstrated history of work in the hospitality industry in India, now looking for new career opportunity. 5 years’ experience in developing & executing marketing strategies for F&B sector in 3 four star hotels, with the ability to understand the ongoing market scenario & customers trends. Skilled in Project Management, Data Analysis, Online Marketing. Experienced in Campaign Conceptualization, Graphic Designing, Implementation & Analysing Effectiveness.

Experience

5 years and 6 months

  • Marketing Manager & Graphic Designer

    Express Group of Hotel - Vadodara, India

    Management
    September 2013 - August 2018 · 5 years

    MARKETING Supervising 6 restaurants - 1 Italian, 3 Multi-Cuisine & 2 Indian Restaurants Coordination between stakeholders, general managers, restaurant managers & others Campaign Conceptualization, Graphic Designing, Implementation & Analyzing Effectiveness (Room Sector & F&B Sector) Marketing Strategy & Content (F&B Sector) Social Media Marketing (F&B Sector) Online Marketing (F&B Sector) Online Advertising (F&B Sector) Sending Bulk SMS & Emails Website Administration & Upgradation Event & Promo Planning (Birthdays, Anniversary Celebrations, Candle Light Dinner etc.) Launching seasonal menus & chef special menus, based on sales analysis & customer feedback Market Research for opening new outlets in nearby cities Coordinating photoshoots Managing CRM GRAPHIC DESIGNING Designing & preparing for printing all graphic materials (Room Sector & F&B) (menus, brochures, booklets, hoardings, tent cards, newspapers ads, posters, standees, stationery, corporate gifts) Designing mixed media wall art on canvases Designed customized carpet designs for all the room requirements MANAGERIAL RESPONSIBILITIES Created project reports & market analysis for opening new hotel in 3 cities of India Created project reports & market analysis for opening new restaurants within India Created project reports & market analysis for “The Urban Pod” India’s first Pod Hotel Strategizing & Directing the operational managers to improve GSI (Guest Satisfaction Index) Collecting feedback from operational managers for management reports Review analysis of operational managers performance for management Reviewed new software’s for the group companies DATA ANALYTICS Managing Customer Feedback System (F&B Sector) Created & summarized monthly feedback system data for management dash board Data Analysis – IDS POS System (Room Sector & F&B) Creating Reports (Room Sector & F&B) Created & summarized monthly reports for management dash board Created weekly & monthly SWOT analysis reports for operational managers Created Liquor sale reports for customer preference management, stock management & price analytics.

  • Management Trainee

    Express Group of Hotels - Vadodara, India

    Management
    March 2013 - September 2013 · 8 months

Education

  • Master of Cognitive Science

    Adam Mickiewicz University - Poznań, Poland

    October 2005 - September 2011

Languages

3 languages

  • Polish

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

Skills

6 skills

  • Business Strategy
  • Email marketing
  • Event Management
  • Graphic design
  • Marketing skills
  • Social Media Marketing

Additional Information

1 information shared

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