Annalisa Mercanti

Projet Coordinator at Globalexicon
Lives in London, United Kingdom
over 6 months ago

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Well-presented individual, with exceptional interpersonal skills, I'm experienced in working under pressure in a quick paced fastmoving environment. Passionate about the work I carry out I'm evermore determined to achieve the best results possible, priding myself with the excellence of the results. Equipped with the formative experience of working for two multinational companies, I am used to meet high standards of customer service as well as being able to carry out work by myself as well as in a team. Being a people person and highly passionate about different cultures and languages I am now looking for a change in career, moving towards the sector of hospitality, as I believe it would be suiting my needs.

Experience

  • Projet Coordinator

    Globalexicon - London, United Kingdom

    Other
    June 2018 - Now · 6 months

    This job is teaching me a lot every day. My primary objective is to satisfy customers by managing projects with very tight deadlines, delivering world-class customer service as well as operating budget, team working and liaising with internal and freelance teams of linguists. The fast-paced working environment has undoubtedly taught me how to deal with stressful situations while still delivering a high-quality service.

  • Project Manager

    Universal Language Solutions - London, United Kingdom

    Other
    April 2018 - June 2018 · 3 months

    Working in a small company hence having to do a bit of everything rather than strictly my role, this job entailed a wide range of responsibilities, teaching me how to be a jack of all trades on the workplace. Main responsibilities included: liaising with customers on the phone or in person, liaising with linguists and my team, managing project budgets, taking care of invoicing and administration.

  • Marketing and Medical translator

    TransPerfect - London, United Kingdom

    Other
    October 2017 - April 2018 · 7 months

    Working for one of the biggest companies in its industry this job has tested my ability to work under pressure as well as perfecting my attention to details. Having to meet KPIs daily by translating a set minimum of words a day without ever losing quality has also taught me a lot about managing the workload and taking responsibilities.

  • Freelance Public Service Interpreter

    Silent Sound - London, United Kingdom

    Other
    September 2017 - March 2018 · 7 months

    Freelance position as public service Italian interpreter. I carried out interpreting tasks for the NHS.

  • Freelance Interpreter - F&B event

    n/a - London, United Kingdom

    Other
    September 2017 - September 2017 · 1 month

    I worked as a freelance interpreter for the exclusive event "Welcome Italia", organised every year by the Italian Chamber of Commerce and Industry for the UK.

  • Waiter/Waitress

    Bavarian Beer House - London, United Kingdom

    F&B service
    May 2017 - June 2017 · 2 months

  • Front Office Intern

    EC Language School - Brighton, United Kingdom

    Front Office reception
    August 2015 - October 2015 · 3 months

    I worked at the Reception of the school, accommodation department and academic office.

Education

  • Translation and Interpreting

    University of Westminster - London, United Kingdom

    October 2016 - October 2017

Languages

  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Chinese
    Notions
    20%

Skills

  • Can-do attitude
  • Good attention to detail
  • Good organisation skills
  • Great customer service
  • Highly communicative
  • Multi languages
  • Strong computer skills
  • working in stressful situations
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