ANNIT MASIH

ANNIT MASIH

Customer Delight Manager at Audi
Lives in Indore, India
over 6 months ago

Join Hosco and view ANNIT's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Welcome and thanks for visiting my profile, i have attached my CV mentioning all my career details for your kind reference. Thank you!

Experience

  • Customer Delight Manager

    Audi - Indore, India

    Customer Service
    April 2018 - Now · 9 months

    Customer Complaint Management, Customer satisfaction index, maintaining customer satisfaction score, Customer engagement activities, Customer retention management, regaining lost customers.

  • Customer Relations Manager

    Mercedes Benz - Indore, India

    Customer Service
    March 2016 - March 2018 · 2 years and 2 months

    Customer satisfaction, Customer escalation and resolution, Data analysis and reports, Customer retention management, regaining lost customers.

  • Front Office Executive

    Apple hospital and research center - Indore, India

    Front Office reception
    January 2015 - February 2016 · 1 year and 2 months

    Invoice, Billing, Investigations, Admission of patients, discharge summary.

  • Front Office Receptionist

    Charter Accountant and co. - Indore, India

    Front Office reception
    January 2014 - December 2015 · 1 year and 12 months

    Reports , maintaining customer data, filling Income tax return for clients, updating clients on tax and documents information, maintaining documents for PAN card.

Education

  • DCA

    CV RAMAN INSTITUTION - Indore, India

    February 2014 - February 2015

    DIPLOMA IN COMPUTER APPLICATION

  • B.COM

    DAVV - Indore, India

    January 2013 - May 2015

    BACHELORS IN COMMERCE WITH COMPUTER APPLICATION

Languages

  • Hindi
    Professional working
    60%
  • English
    Limited working
    40%

Skills

  • ADPATIVE
  • Confident
  • DYNAMIC APPROACH
  • EXCELLENT COMMUNICATION
  • Interactive
  • New ideas
  • outspoken
  • PERVASIVE
  • Proactive
  • Responsibility
  • TEAM LEADER
  • VERBAL COMMUNICATION
  • WRITTEN COMMUNICATION
Following
Hosco
Geneva, Switzerland
Other members
View 73299 members