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Experienced Guest Service Agent with a demonstrated experience in the hospitality industry and office management. Consistently delivers the first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Skilled in Negotiation, Sales, Customer Satisfaction, Hospitality Industry, and Event Management. Strong operations professional with an Associate's Degree focused in Tourism and Travel Services Management from IEK Praxis.
Guest Service Agent and Reservations Agent
Design Hotels AG - Athens, GreeceFront Office receptionMay 2017 - September 2018 · 1 year and 5 months
Marriott International - Pilos, GreeceFront Office conciergeApril 2016 - November 2016 · 8 months
Guest Relations Agent
Titania Athens Hotel - Athens, GreeceFront Office receptionNovember 2015 - March 2016 · 5 months
Concierge agent - Trainee
Starwood Hotels and Resorts Worldwide - Pilos, GreeceFront Office conciergeJune 2015 - September 2015 · 4 months
IEK PRAXIS - Athens, GreeceSeptember 2014 - April 2016
Deree - The American College of Greece - Athens, GreeceFebruary 2008 - February 2012
GreekNative or fluent100%
EnglishNative or fluent100%
- Creative thinking
- Detail oriented
- MS Office
- Opera PMS
- Proactive & responsible
- Protel PMS
- Self control