Join Hosco and view Anthon's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Very enthusiastic, team player, dynamic and flexible person who is ready and open to new opportunities, mainly in the tourism industry.
I love traveling and meeting new people, all my experiences and studies have allowed me to learn a lot from different cultures. Thanks then, I have worked in Food&Beverage as a waiter in Paris and Bath and currently, I am proud doing what i always want, guest experience and hotel business.
Therefore, I am learning how to manage a proper teamwork and solve problems under a cross cultural management orientation and adverse situations.
email contact: firstname.lastname@example.org
Front office agent
Novotel Barcelona City - Barcelona, SpainFront Office receptionOctober 2017 - Now · 1 year and 4 months
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required. - Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - Maximize room occupancy and use up-selling/cross-selling techniques to promote hotel services and facilities - Act in accordance with policies and procedures when working with front of house equipment and property management systems - Demonstrate a high level of customer service at all times
Novotel Barcelona Cornella - Barcelona, SpainReservationsMarch 2017 - July 2017 · 6 months
- Immediately understand the potencial custumer's profile and offer services according with customer's needs. - Take reservations over the phone, email or at the front desk if required, providing a friendly and engaging welcome fro guests. - Help optimise occupancy and average rates according to the Revenue Management policy and strategy of the hotel. - Handle the administration of reservations accomplishing the whole procedure in order to facilitate the tasks of other department. - Collaborate in the tasks of internal control and the compset.
Abbey and Allium Hotel - Bath, United KingdomF&B serviceJune 2016 - September 2016 · 4 months
- Removing and installing breakfast, lunch and dinner rooms. - Customer service for the consumption of food or drinks. - Assist in the maintenance of the restaurant and its equipment.
Trianon Palace Versailles, A Waldorf Astoria Hotel - Paris, FranceF&B serviceJune 2015 - September 2015 · 4 months
- Removing and installing breakfast, lunch and dinner rooms. - Customer service for the consumption of food or drinks. - Assist in the maintenance of the restaurant and its equipment
Master Hotel Management
Ostelea School of tourism and hospitalityOctober 2018 - Now
Universidad de Alicante - Hospitality and Tourism Management - Alicante, SpainSeptember 2014 - September 2017