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I am interested in the positions available for hospitality industry. Since I have acquired enough experience, exposure and multiple skills needed in the current Hospitality trends. Am ready for a career change and challenge that comes with it, guarantying that my work will exceed your expectations.
I have worked in different establishments in the hospitality industry with over 12 years to date and a recently acquired Diploma in Hospitality Management certification. Started my career as an intern later service crew and rose to the management level. Over the years I have become an excellent team player by going the extra mile since it’s never ever crowded, being hands on with an extra set of keen eye and attention to fine details, offering in house staff training with certification as a strong morale and Motivation factor for my team members. Having attended food safety and Agribusiness consultants training in Graceland and associates and gotten a certificate of participation, hence am able to supervise food and beverage preparations ,storage as handled by all parties to ensure all safety procedures, regulations and health codes are adhered to at all times.
My personal qualities are combined with my diverse experience and contribution to Urban Eatery Restaurants in Westland’s Nairobi where still the floor shift leader to date am. Urban brings a multi cuisine offered from different and specialized outlets with design and love for food.
At Emeli Hotel (Nairobi) when we opened I joined as a Food and Beverage Manager and was later promoted to Operations Manager due to my strength and exposure before I left to wind up on my part-time course and project work in Hospitality Management, got to learn more by working with the different heads of departments in the entire days operations. At Marble Arch Hotel (Nairobi) I was Senior.
Restaurant Supervisor and Reliever Manager. It then moulded me into a refined Banqueting Coordinator while liaising with the other inter linked departments so as to execute all duties diligently.
With a combination of many talents, Honesty, trust worthy, Very good time management, focused customer care service and guest relations, active listening skills with ability to deal with guests complains in a first and professional manner at all times.
Thank you for your time once again, please feel free to do a back ground check about my track record.
Anthony R. Karima, +254 721 668 107 or +254 737 668 107.
Restaurant Shift leader & Staff Trainer
Urban Eatery Restaurant - Westlands, Nairobi, KenyaOtherSeptember 2016 - Now · 2 years and 3 months
Undertaking new employees plus the entire team on the current trends in our hospitality industry ,also the laid SOP's to ensure we give a new experience ,every day to all our esteemed clients .
Emeli hotel Kipande rd - Nairobi - Nairobi, KenyaF&B otherNovember 2014 - March 2016 · 1 year and 5 months
I joined Emeli Hotel as an Food and beverage Manager and due to my hard work, was then promoted to operations' Manager, where I oversaw the entire hotels running its operations with my fellow Head f departments.
zetech University - Nairobi, KenyaJanuary 2014 - November 2016
Enrolled and completed in a Diploma Course in Hospitality Management & Tourism, so as to be able to enhance my already acquired skills and exposure. I graduated with a distinction.
Certificate in Customer care Course
Kenya Utalii College - Nairobi, KenyaJune 2011 - July 2011
We leant measuring and monitoring customers satisfaction. Effective communication in corporate culture. professional behavior and etiquette. Interpersonal skills. problem solving and telephone skills Hospitality and team work.
- Attention to details
- Excellent team player
- Good time management
- Hiring, training staff
- I am a quick learner,
- Operations Management
- Very flexible
Consultantancy & Assisting HR departments in short listing qualified applicants and hiring process or advice.
having been in our ever growing and demanding career, I have mastered that you can only leave for greener pastures after you have made your current place greener till others want to have you on board.
Ensure you create fellow leaders in the entire team and the results will be outstanding as they also go up the career growth.