Antonella Cervellini

Antonella Cervellini

Hotels and Food Industries Inspector at Municipalidad de General Pueyrredón
Lives in Sitges, Spain
over 6 months ago

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Veterinarian with over 6 years' experience working as a receptionist and 3 years working as a food industry inspector (including hotels and restaurants) and tour guide. Diplomatic, personable and adept at managing sensitive situations. I am eager to combine my previous experience with my passion for tourism and hospitality.

Experience

  • Hotels and Food Industries Inspector

    Municipalidad de General Pueyrredón - Mar del Plata, Argentina

    F&B other
    October 2015 - November 2018 · 3 years and 2 months

    - Collaborated with other areas in order to achieve more complete monitoring results. - Thrived in a team environment and work well with others - Reduced the sanitary risk to zero in 85% of food industries under my supervision, thanks to an extensive work based on communication and education of managers and workers - Managed to work under stressful situations and reduce tension. For instance: when issuing a fine or carrying out a temporary closure of an industry - Worked on creative projects to teach children about food handling

  • Tourist Guide

    Cheese factory "Los Alemanes" - Mar del Plata, Argentina

    Customer Service
    January 2015 - May 2018 · 3 years and 5 months

    - Participated in the organization of an informative-gastronomic tour inside the factory on weekends - Rated by visitors as an informated, enthusiastic and cheerful guide

  • Receptionist

    Veterinary hospital Patagones - Mar del Plata, Argentina

    Front Office reception
    July 2012 - November 2018 · 6 years and 5 months

    - Implemented a digital patient registry, improving the hospital organization - Developed highly empathetic client relationships (pet-owners) and earn a reputation for my attentiveness - Helped with surgeries and other procedures

Education

  • Veterinaria

    UNICEN - Universidad Nacional del centro - Tandil, Argentina

    February 2009 - December 2015

    Médica veterinaria especializada en pequeños animales y tecnología de los alimentos

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Italian
    Professional working
    60%

Skills

  • DOMINIO DE IDIOMAS
  • Elevada capacidad de aprendizaje
  • Empathic listener and persuasive speaker
  • Habilidades descriptivas y de oratoria
  • Manejo de Microsoft Office
  • Positiva
  • Responsable
  • Skilled at evaluating options generating solutions

Other

  • TOEFL CERTIFICATE

    Test of English as a Foreign Language
    Date: 02/11/2018
    Score: 95/120

Connections
Paula Mas Cipres
Student from HTSI School of Tourism & Hospitality Management Sant Ignasi
Zhandra Fuentes
PR & Marcom Manager at Hosco
Daryna Simiachko
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