Antonella Esposito

Antonella Esposito

Food & Beverage Employee at DoubleTree by Hilton Amsterdam Centraal Station
Lives in Amsterdam, Netherlands
over 6 months ago

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Tourism Management student with a passion for Hospitality - DoubleTree by Hilton Amsterdam employee.

Currently looking for a 20 weeks Internship in the Hospitality industry starting from February 2019.

Experience

  • Food & Beverage Employee

    DoubleTree by Hilton Amsterdam Centraal Station - Amsterdam, Netherlands

    F&B other
    August 2015 - Now

    August 2015 – January 2017: casual waitress SkyLounge Department January 2017 – August 2018: casual barista SkyLounge Department September 2018 – present: casual F&B employee Lobby Bar Department  Set-up of the Lounge: preparation of the working stations and sections;  Managing one of the Lounge sections;  In charge of the coffee corner: set-up, preparing orders and checking stocks;  Responsible for guests’ orders and payments;  Controlling the dry-store and making the relative orders;  Hosting events.

  • Full-time Employee

    Novitalia - Amsterdam, Netherlands

    Back Office
    January 2015 - July 2015

     Set-up of the office;  Checking documents and file them in the archive;  Preparing orders and the relative invoices;  Responsible for orders packaging and shipment;  Creation of flyers and sales brochures;  Managing the online webshop.

  • Front Desk Agent

    Hotel - Sorrento, Italy

    Front Office reception
    July 2014 - September 2014

     Ensuring a personalized welcome and farewell experience to guests;  Responsible for checking guests in and out;  Reservation for guests of excursions, restaurants, and car/scooter rental.  Handling reservation online, by e-mail and by phone;  Planning and execution of group arrangements;  Room assignment and billing;  Controlling and updating the Reservation System;  Preparation of invoices.

  • Front Desk Agent

    Hotel Central - Sorrento, Italy

    Front Office reception
    July 2013 - September 2013

     Ensuring a personalized welcome and farewell experience to guests;  Responsible for checking guests in and out;  Reservation for guests of excursions, restaurants, and car/scooter rental.  Handling reservation online, by e-mail and by phone;  Planning and execution of group arrangements;  Room assignment and billing;  Controlling and updating the Reservation System;  Preparation of invoices.

  • Front Desk Agent

    Hotel Central - Sorrento, Italy

    Front Office reception
    July 2012 - September 2012

     Ensuring a personalized welcome and farewell experience to guests;  Responsible for checking guests in and out;  Reservation for guests of excursions, restaurants, and car/scooter rental.  Handling reservation online, by e-mail and by phone;  Planning and execution of group arrangements;  Room assignment and billing;  Controlling and updating the Reservation System;  Preparation of invoices.

  • Restaurant and Bar Waitress

    Hotel Central - Sorrento, Italy

    F&B other
    June 2011 - September 2011

     Set-up of the restaurant for breakfast, lunch and dinner;  Managing one section of the restaurant;  Responsible for guests’ orders and payments;  Responsible for groups and events in case of any.

Education

  • Tourism Management Bachelor

    Hogeschool Inholland - Diemen, Netherlands

    September 2016 - Now

  • Tourism Expert Degree (diploma di Perito Turistico)

    Istituto Polispecialistico San Paolo - Sorrento, Italy

    September 2008 - July 2013

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Limited working
    40%
  • French
    Notions
    20%

Skills

  • Accuracy
  • Adaptable,flexible
  • Creative and opened mind
  • Excellent customer care
  • F&B management
  • Good team leader
  • Good team work
  • Inventive and creative
  • Organizing events
  • Strategic event planning
  • Strong interpersonal skil
  • • strong organizational skills

Other

Following
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