Antonella Messina

Antonella Messina

Guest Experience Agent at Gran Melia Roma 5*
Lives in Rome, Italy
over 6 months ago

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“I am a great Team player and a proactive person. On my free time I play bass guitar. I love travel to know new cultures and meet new people. I also read a lot and watch movies.”

Experience

  • Guest Experience Agent

    Gran Melia Roma 5* - Rome, Italy

    Guest Relations
    March 2017 - Now · 1 year and 11 months

  • Food & Beverage Server

    Walt Disney World Resort - Orlando, FL, United States

    F&B service
    September 2007 - October 2008 · 1 year and 2 months

Education

  • Degree Tourism and Hospitality

    Istituto Tecnico Professionale Antonello da Messina - Messina, Italy

    September 1999 - July 2004

    Customer services, marketing, booking, and other services provided by travel agents and Hotels. Knowledge and skills necessary to work in establishments related to the fields.

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Professional working
    60%

Skills

  • Excellent listener
  • Friendly and positive
  • Teamplayer

Other

  • Microsoft Office

    Certificate European Computer Driving License (ECDL) granted from the Italian Association of Information and Technology on January, 20th 2003

    ECDL.JPG
  • LHW Quality Standards

    Excellent knowledge

  • Opera PMS System

    Excellent knowledge

Connections
Mattia Marziali
Agent Front Office at Gran Melia Roma 5*
Tatsiana Murashka
Guest Relation Assistant at SarriGestioni
Beatrice Zumbo
Front Desk Receptionist at Grand Hotel Via Veneto
Following
Leonardo Hotels
Berlin, Germany
Jumeirah Group
Dubai, United Arab Emirates
Other members
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