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I am a tenacious and focused individual who is an enthusiastic self-starter with the ability to operate
alone but equally adept as part of a larger team. Personal development is front
of mind in developing differing avenues for career progression, I have a proactive approach quick
learning and quite familiar with the new technologies, with excellent skills in customer service and
able to manage a portfolio clients.
13 years and 6 months
Properties managed: Adagio Group (Liverpool, Birmingham, Edinburgh, Brentford, Stratford, Glasgow, HO) Novotel (Edinburgh, Wembley) Transversal • Monitor AP, AR and GL process performance (backlog, issues, SLAs) • Liaise with Accounting Shared Service team. • Contribute to procedures and systems improvements and changes and ensure rules and processes are applied Accounting tasks • Resolve non-standard items / incidences • Review accruals (accrual calculations, etc.) and journal entries, provide inputs on complex transactions • Treasury (Approving, Import MP & CP files, Intercompany & Foreign Transaction) Cash Flow. • Leading Audit on all BU AR • Assess customers credit limit • Manage key customers enquiries • Raise requests for input of manual ad-hoc Bills, debit and credit notes • Approve Write off/Write back (above threshold) AP • Identify invoices for prepayment; provide proforma and invoices account coding • Review travel & expense reports • Approve advanced payments (above threshold); request for manual payments • Recover debit balances. Approve reconciliations GL • Validate GL entries to be processed & new entries, process GL Complex manual entries • Balance Sheet accounts reconciliation: request for adjustments and approve reconciliation • Fixed assets: coding, recurring request transfer, write-off and impairment corrections • Period close, P&L & BS review, monthly consolidation, month end management reports, Intercompany balances, IFRS 16 postings. • 1st level review of financial statements • Supervise bank reconciliation process • Prepare & submit tax declarations
Accounting services provided to Adagio Group - Liverpool - Birmingham - Edinburgh - Brentford, (Included Adagio HO) properties managed by Accor Hotel Services, • Produce an accurate set of month-end accounts controlling accruals, provisions, and prepayments for the hotels managed by AccorHotels. • Ensure revenue figures are accurately recorded through the interface with the hotels and debtors ledger figure balances with the aged reports. • Maintain accurate bank reconciliations through daily checks, following up of discrepancies, credit card chargeback’s, unpaid cheques and ensuring accurate recording of receipts, bulk cash transactions and payments. • Control the accounts payable function for ensuring the recording of invoices is accurate, approve payments, petty cash, expense claims and ensure supplier statements are reconciled. • Control the accounts receivable function for ensuring the company standards for extending credit, invoicing, and recording of receipts, ledger reconciliations, commission deductions, collection delays and bad debt procedures are adhered to. • Control the payroll related entries for ensuring the record is accurate and reflect employee time records and forecasting bonus provisions. • Produce accurate cash flow forecast • Quarterly VAT returns and any tax declarations. • Period Close, BS and P&L review, Quarterly consolidation. • Assist daily treasury functions • Ensure all accounting entries are processed into customized Oracle Accounting Software – AP, AR, FA and GL modules.
• OPEX (Monthly OLAs) • Hotel Vouchers – Tesco & Capital Bonds • Commissions – Debit Note • Bank Reconciliation – Head Office (Weekly Payment posting to AR, Payroll Cheques, etc) • Assisting Managed Hotels including AP • International Intercompany • AP, AR & GL
• Process Account Payable invoices and maintains AP ledger accounts to ensure monthly transactions are checked and controls are in place including coding accounts and maintain prepayment balance sheet accounts. • Process CAPEX invoices • Process monthly centralized payment and deal with any manual payments. • Reconcile supplier statements monthly and investigating and resolving any variances. • Assist supplier queries and complaints in a polite and prompt manner and passing comments to relevant departments where applicable. • Assist additional ad-hoc accounting projects required by the team relating to the group financial control of the business
• Manage the front desk on a shift basis • Completing reports • Room allocations and inventory balancing • Complaint handling • Supporting upper management and team
• Answer all telephone calls in a polite and professional manner • Report guest issues to the correct department • Handle check-in and check-out quests • To be able to take a reservation in the absence of the reservations team, ensuring all information is correctly recorded on to the reservation form • Printing VAT invoices for check-out guests • Handling complaints with immediate action and thorough follow up and refer to supervisor where applicable • Maintain computerized and manual storage systems online with hotel procedures • Carry out any administrative tasks as requested by the Managers • Conduct any research with other Hotels as requested • Ensures VIP's and regular guests are recognized and received according to hotel procedure • Takes messages of guest's and enter them on the property management system • Calls the competitors to obtain figures, updates the competitors' analysis and distributes the report • Ensures a comprehensive handover of all the shifts activities to ensure an efficient follow up service is provided to guests
• Effectively communicate with clients • Checking function rooms • Facilitating logistics of day to day meetings and large events • Adapting and flexing to changing needs of customers • Maintaining high levels of customer service when dealing directly with guests or on the telephone • Assist with meetings and special events
• Promoting a broad range of activities and cultural events to engage the local community • PowerPoint presentations about historical and social aspects
• Prepare and submit customer invoices; • Completing new supplier application forms and credit when requested; • Maintain accounts receivable customer files and monitoring delayed payments and other irregularities; • Setting up new accounts as requested after performing a review of available documents; • Preparing new supplier application forms and credit applications; • Preparing weekly payment run • Communicating with customers via phone, email, check verify and process invoices; • Dealing with all supplier queries; • Review outstanding POs and chase suppliers; • Prepare payments for signature and monitor accounts to ensure payments are up to date.
3 languages
English
Native or fluent
Italian
Native or fluent
Spanish
Full professional
Nationalities
Italian
9 skills
1 information shared
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