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I am currently seeking a permanent, graduate or full-time position following the completion of my Bachelor of Arts in Hospitality Entrepreneurship and International Hotel and Tourism Management at IMI Luzern in February 2019. I am very passionate and aspire to achieve the best of my ability specifically within the hospitality industry.
Rooms Division Trainee
Fairmont Scottsdale Princess - Scottsdale, AZ, United StatesRooms divisionAugust 2017 - June 2018 · 11 months
Housekeeping Supervisor - Front Desk Agent - Royal Service and Reservation Agent - Front Desk Supervisor
Rooms Division Intern
The Ritz Carlton Dove Mountain - Marana, AZ, United StatesFront Office receptionFebruary 2016 - February 2017 · 1 year and 1 month
I acquired vast knowledge of the property and their systems including Opera and Mystique and general SOPs for the property, Marriott Company and The Ritz Carlton. Gained experience within the Front Office and Guest Relations team specifically. I did lateral work for the banquets as well as food and beverage departments. Working for a Forbes Five Star and AAA Five Diamond property taught me a lot about customer service, efficiency, problem resolution and what it takes to be a part of a five star team.
IMI International Management Institute Switzerland - Lucerne, SwitzerlandFebruary 2017 - Now
Certificate in International Hotel and Tourism
IMI International Management Institute Switzerland - Lucerne, SwitzerlandJanuary 2015 - June 2015
EnglishNative or fluent100%
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