Apolline Chantereau

Apolline Chantereau

Student from BBI - Higher Education in International Hospitality & Tourism Management
Lives in Brussels, Belgium
over 6 months ago

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Belgian, born and raised in Congo (DRC).
Now leaving in the European world since 2016 and continuously looking for new experiences.
I have the ability to adapt myself very quickly to new environments and cultures.
Young, fresh and determined, I am not scared to fail and I am open to new opportunities.

Rewarded as :
First class trainee during f&b service by the Ritz Carlton ABAMA, 2017


  • Corporate Operations Trainee

    Radisson Hotel Group - Brussels, Belgium

    June 2018 - September 2018 · 4 months

    With my work based on EMEA, I was introduced to a lot of data manipulation. My main duties were focused on analyzing hotel's financial data and be able to find any discrepancies. As new standards were implemented by the brand, we had to continuously evaluate their application. I was involved in a staff implementation projects, mini bar analysis, PMI and FTEs analysis, map design, ... I have been able to develop my skills on devices such as Excel, Power point and Smartsheet.

  • Student Job F&B assistant manager

    Novotel - Brussels, Belgium

    F&B other
    October 2017 - September 2018 · 12 months

    As a student job, I had the opportunity to vary from resposibilites to others. I worked as a waitress, hostess, bartender, room service attendant, helper in the kitchen and on the top, I was the F&B assistant manager. This work asked for a lot of flexibility and I learned a lot from it!

  • F&B Internship

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    F&B service
    June 2017 - August 2017 · 3 months

    Waiter training at the breakfast and lunch. Hostess. Banqueting.

  • Housekeeping and inventory internship

    Riverside Hotel - Lubumbashi, Democratic Republic of the Congo

    April 2016 - May 2016 · 2 months

    Assistant executive housekeeper, and after, 2 weeks I had the opportunity to manage the housekeeping department myself, followed by the Executive housekeeper. After one month, I became the Assistant of the stock manager so I was direclty involved in purchasing, inventory and reports.


  • Cambridge test, CAE

    Good Hope Studies - Cape Town, South Africa

    September 2015 - March 2016

    I have obtained the English Cambridge test with the CAE level.

  • General Baccalauréat specialized in economics

    Lycée Français Blaise Pascal - Lubumba, Democratic Republic of the Congo

    September 2012 - June 2015


  • French
    Native or fluent
  • English
    Native or fluent
  • Spanish
    Professional working
  • Swahili
    Limited working


  • Ambitious
  • Banquet waiter
  • Customer focus
  • Determined
  • Executive housekeeper
  • F&B Hostess
  • F&B service
  • Inventory control
  • Inventory & Purchasing
  • Micros POS
  • Openminded
  • Opera PMS


  • Volunteering

    Since I am 7 years old, I have been helping an NGO in Lubumbashi (DRC). It is in a chimpanzee sanctuary called JACK. I have been feeding them, taking care of them and cleaning their enclosures. This have allowed me to create an interest in sustainable practises and in eco development.

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