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About me
A courteous, polite and well spoken hotel receptionist who is highly efficient and
has excellent organisational skills. Possessing a good team spirit, deadline
orientated and having a passion for providing the highest standards of hospitality
and service to guests. Helpful and approachable but also commercially minded and
having the ability to promote hotel facilities and maximise sales opportunities at all
times. A quick learner who can absorb new ideas, communicate clearly and
effectively and also find suitable solutions to meet the needs of guests.
Keen to find a suitable position within an ambitious hotel where I will be able to
continue to increase my work experience & develop my abilities.
Experience
8 years and 3 months
-
Key Account Manager
iBE Travel - Prague, Czechia
Account ManagementNovember 2021 - Now · 2 years and 5 months -
Customer service support
iBE travel - Prague, Czechia
Customer ServiceAugust 2021 - November 2021 · 4 months -
Guest Service Officer
Hyatt Regency Dubai Creek Heights - Dubai, United Arab Emirates
Guest RelationsMay 2019 - February 2021 · 1 year and 10 months -
Front Office Receptionist
diplomat hotel - Tunis, Tunisia
ReceptionSeptember 2018 - September 2019 · 1 year and 1 month -
Receptionist
Corail hotel - Tunis, Tunisia
ReceptionMarch 2016 - December 2017 · 1 year and 11 months -
Receptionist
Hotel concord paris - Tunis, Tunisia
ReceptionDecember 2015 - January 2016 · 2 months -
Receptionist
Hotel les berges du lac - Tunis, Tunisia
ReceptionJanuary 2014 - January 2015 · 1 year and 1 month
Education
-
Diploma
Tourism education center
January 2014 - August 2016
Languages
4 languages
-
Arabic
Native or fluent
-
English
Full professional
-
French
Professional working
-
Russian
Notions
Personal information
Nationalities
-
Tunisian
Work Permits
-
European Union
Driving License
Yes
Skills
6 skills
- Computer
- Microsoft
- Opera
- Reception
- Reservation
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- Driving License
- Phone Number
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