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Hospitality professional with 12+ years of experience in front office department with leading international hotel chain i.e. Intercontinental, Dusit Thani, Media One and Jabel Ali Beach Resort Dubai covering each area of front office i.e. Concierge, Guest relation, Guest communication center, Business center, Club lounge and Reception by performing personally and professionally as per the standards set by the company to achieve maximum guest satisfaction. Worked as Senior Cabin Attendance with Indigo Airlines.
Specialties: Front Office, Business Strategy, Sales, Effective Communication, Service Oriented, Customer Satisfaction, Supervisory Skills, Administration, Training, and Coaching.
Senior Cabin Attendant
Indigo Airline - Mumbai, IndiaCustomer ServiceMay 2014 - October 2017 · 3 years and 6 months
Guest Relations Supervisor
Dusit Thani Dubai Hotel - Dubai, United Arab EmiratesFront Office receptionSeptember 2012 - May 2014 · 1 year and 9 months
Media One Hotel - Dubai, United Arab EmiratesFront Office receptionNovember 2010 - August 2012 · 1 year and 10 months
Front Desk Agent
Jabel Ali Golf Resort and Spa - Dubai, United Arab EmiratesFront Office receptionMay 2008 - November 2010 · 2 years and 7 months
Front Desk Receptionist
Intercontinental Mumba - Mumbai, IndiaFront Office receptionAugust 2006 - April 2008 · 1 year and 9 months
Diploma in Aviation, Hospitality, Travel & Tourism Management
Frankfinn - Mumbai, IndiaFebruary 2006 - February 2007
Graduate in Commerce
University of Mumbai - Hospitality and Tourism Management - Mumbai, IndiaJanuary 2005 - January 2008
- Data administration
- Front Office, Business strategy, Sales, Effective
- Great customer service
- Hotel training