Ariadna Diez Rodriguez

Ariadna Diez Rodriguez

Customer Relationship Management Trainee at Hosco
Lives in Barcelona, Spain

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About me

I am a creative and artistic person with a lot of imagination. I can adapt easily to any situation. In my free time, I like to read and practise sport. I really enjoy learning languages and being around people.
In my future, I would like to specialise in the marketing area in a digital environment due to my passion for technology and my ability to know what people need.


5 years and 9 months

  • Customer Relationship Management Trainee

    Hosco - Barcelona, Spain

    Sales & Marketing
    March 2019 - Now · 2 years and 8 months

    • Handle incoming customer feedback through different communication channels. • Provide product/services information and find the right solution for any issue our members might face. • Identifying and assessing customers’ needs to achieve satisfaction. • Manage and review all new profiles requests on the platform. • Engage Hosco members. • Support the CRM team.

  • Digital Field Marketing Trainee

    Marriott International - Barcelona, Spain

    Digital Marketing
    April 2018 - November 2018 · 8 months

    • Support the team to implement the Digital Hub Marketing strategies for 9 hotels. • Assist on promoting diverse offers to achieve a higher rate of Reservations and, therefore, Revenue. • Revise and correct all web page content during the connexion from Starwood Hotels to Marriott Hotels. • Create SEO oriented content and upload images to maintain internal and external websites updated. • Create Guest Communication Emailings for Pre-Stay Marketing and Reservation Confirmation Marketing. • Created international emailings with other Marriott hotels to encompass a larger market.

  • Marketing Intern

    SERHS - Barcelona, Spain

    April 2017 - February 2018 · 11 months

    Assisted on the developed a social media strategy to increase the following of the company website ( Created advertising templates and new media channels to increase the market reach of the social media profiles and new offers.

  • Kitchen Assistant

    Can Puigdemir - Vallgorguina, Spain

    January 2015 - July 2016 · 1 year and 7 months

    Managed special events in terms of food and beverage. Assisted the chef in the process of cooking.

  • Events Organizer

    Masia Can Puigdemir - Barcelona, Spain

    January 2015 - July 2016 · 1 year and 7 months



5 languages

  • English

    Native or fluent

  • Spanish

    Native or fluent

  • Catalan

    Native or fluent

  • German

    Professional working

  • French

    Limited working

Personal information


  • Spanish


15 skills

  • Basic photoshop
  • Customer Care
  • Customer Relations (CRM)
  • Dedicated and motivated
  • Digital marketing
  • Email marketing
  • E-marketing
  • Fast learning
  • Good communication
  • Good time management
  • Highly organized
  • Microsoft Office
  • Reliable and responsible
  • Wix
  • Wordpress
Antonio Villar
QA Manager en Hosco
Clara Romero Calvet
Sales & Marketing at Almanac Barcelona
Shanai Rizzarelli
English Teacher at Fondazione Casa di Carità Arti e Mestieri
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