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Bankside Hotel Autograph Collection - London, United KingdomFront Office receptionSeptember 2018 - Now · 4 months
- Welcome guests - Dealing with bookings by phone, e-mail or face-to-face - Check-In & Check-Out - Handing out keys - Handling payments - Dealing with special requests from guests - Dealing with complaints
Golders Green College - London, United KingdomOtherOctober 2017 - September 2018 · 12 months
- Welcoming and assisting students - Answering calls and responding to emails - Dealing with students, enquiries and teachers - Handling payments - Providing excellent customer services - Sending out promotional emails and letters General administrative duties
SpanishNative or fluent100%