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A dedicated Hospitality professional with extensive work experience as a Housekeeping Attendant / Room Attendant. Enthusiastic to be part of a team with a passion that offers stable and positive atmosphere to learn, practice and provides development opportunity to enhance my skill and therefore to be an effective and efficient member towards my colleague, guest and the company.
Energy Au Pair - Svolvær, NorwayOtherSeptember 2015 - Now
Au Pair is a cultural exchange program that enables a candidate to travel, experience and learn new culture and traditions while staying with a local host family. The host family provides lodging, food and pays for language study in exchange of childcare assistance and some household chores.
Raffles Dubai - Dubai, United Arab EmiratesHousekeepingNovember 2013 - September 2015
My work as a Housekeeping Attendant responsibility and essential job function includes but are not limited to the following: . Clean and maintain areas of assigned according to set standards and procedures · Replenish guest room supplies · Ensure guests requests are promptly and courteously met · Report damage or malfunction in hotel rooms/areas to Supervisor · Maintain equipment in a proper state of cleanliness and repair · Maintain and secure section room report and update daily productivity report · Must adhere to all Lost and Found procedures · Handle guest complaints, reporting them to Supervisor immediately · Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor · Record room status in allocated section accurately · Comply with hotel’s health, safety and hygiene policy · Adhere to personnel grooming and hygiene standards · Carry out valet services when required (e.g. delivery of linen, processing laundry orders) · Fully understands the difference in guest level
The Royal Hashemite Court of Jordan - Amman, JordanHousekeepingNovember 2010 - June 2013
As a housekeeping attendant, I am responsible in adhering to company's policies and procedures which includes but are not limited to: . Adhere to personnel grooming and hygiene standards. . Attending daily briefing and encourage to share ideas, comments and suggestion to maintain a good flow of work . Being highly sensitive to guest own privacy is a must. . Clean and maintain areas assigned according to set standards and procedures. . Be able to communicate with other departments accordingly. . In charged of weekly and monthly stock inventory. . Reporting to immediate Supervisor of any lost and found items and maintenance order. . Be able to attend to guest request and provide assistance when needed.
Hotel and Restaurant Management
Lyceum of the Philippines University - Hospitality and Tourism Management - Manila, PhilippinesSeptember 2004 - April 2008
La Consolacion College Manila - Manila, PhilippinesJune 2003 - April 2004
- Can work independently
- Customer sevice
- Detail oriented
- Good communication
- Team player
- Time management