Arno Bracke

Arno Bracke

Duty Manager Trainee at Holiday Inn Resort Kandooma
Lives in Maldives
over 6 months ago

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I am a graduating, high-achieving Hotel Management student with over five years of experience in the hospitality industry. I have operational experience in Housekeeping, Front Office and F&B, and managerial experience in the latter two.

I am particularly passionate about the Food and Beverage department and aiming to acquire more managerial experience on this level. The last couple of years I have focussed on increasing my wine-food pairing knowledge, managing storage and taking on a more supervising role in the dining room

As a Duty Manager Trainee I am directly reporting to and collaborating with the Front Office Manager to reach the monthly enrollment targets.
I report directly to the EAM on the subject of adding value to the
arrival and departure experience at Holiday Inn Kandooma Maldives.

Experience

  • Duty Manager Trainee

    Holiday Inn Resort Kandooma - Maldives

    Front Office reception
    February 2018 - Now · 12 months

    - Handling loyalty member check-ins and proving personalized service throughout their stay. - Tracking priority enrollments and informing the HODs on in-house potential enrollments. - Assisting the FOM and RDM in preparing for operational meetings. - Supervising and assisting guest service officers in the daily operations.

  • Assistant Unit Manager (Internship)

    Compass Group - Brussels, Belgium

    Catering
    April 2017 - July 2017 · 4 months

    - Checking the stock and drawing up a monthly storage list. - Setting up work schedules and drawing up purchasing orders. - Managing and evaluating the quality of work in all F&B outlets to ensure standards were met.

  • Dining Room Attendant (Student Job)

    Sandton Grand Hotel Reylof - Ghent, Belgium

    F&B service
    March 2015 - February 2018 · 2 years and 12 months

    - Selling à la carte dishes and tasting menus to the guests. - Aiding guests in their selection of wine to complement their personal preferences and dishes. - Communicating with the chefs to coordinate the service-flow and avoid turmoil. - Assisting the maître d’hôtel in welcoming guests and coordinating the service.

  • F&B and Housekeeping Intern

    Marriot Hotel Ghent - Ghent, Belgium

    Housekeeping
    November 2013 - April 2015 · 1 year and 6 months

    Eight working days as intern in both F&B and Housekeeping. - Assisting in the dining room during breakfast and lunch service. - Assisting the banqueting team in conference room set-ups. - Assisting the room attendants in daily operations.

  • Head Waiter and Commis-Chef (Student Job)

    't Hoveke van Barevelt - Ghent, Belgium

    F&B service
    January 2013 - March 2015 · 2 years and 3 months

    - Assisting the executive chef in plating and finalizing appetizers and entrees. - Communicating with the maître d’hôtel to lead the lunch and dinner services. - Coordinating the service-flow for group dinners.

Education

  • Bachelor Degree

    Erasmus University College Brussels - Brussels, Belgium

    September 2015 - August 2018

    Professional Bachelor degree in Hotel Management

  • Technical Secondary Degree

    Hotel and Catering School Ghent - Ghent, Belgium

    September 2009 - June 2015

    6-year hotel and hospitality education, graduated Magna Cum Laude.

Languages

  • French
    Professional working
    60%
  • Dutch
    Professional working
    60%
  • English
    Professional working
    60%
  • Spanish
    Professional working
    60%

Skills

  • Accounting
  • Banqueting
  • Bartending,waiter,barista
  • Bookkeeping
  • Catering
  • Catering Management
  • Culinary skills
  • Eager to learn
  • F&B Kitchen
  • F&B service
  • Flexible and proactive
  • Hardworking
  • Hotel Management
  • MS Word and Excel
  • Perfectionist
  • Wine Knowldge
Connections
El Cid Wauters
Restaurant Supervisor (pre-opening) at Mandarin Oriental Hotel Group
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Rares Ciuverca
Student from American Hotel Academy Romania
View 7 connections
Following
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Flic en Flac, Mauritius
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