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To obtain a Housekeeping Supervisor position at Hotels & Hotel Apartments utilizing exceptional hospitality skills, sanitation acumen and supervisory wisdom in order to provide guests with the best in services.
8+ years’ experience in housekeeping experience with increasing responsibility
Record of hiring, training and developing staff in hospitality services provision
In depth knowledge of supervising staff to ensure cleanliness and tidiness of premises
Proficient in responding to guests’ queries and resolving problems efficiently
Trained 5 teams of housekeeping staff in five years for deployment in Al Ansari Hospitality Group across Dubai.
Promoted from housekeeper to supervisor within a year of work following excellence in management and service orientation
Dulf Hotel Deira Dubai - Dubai, United Arab EmiratesOtherOctober 2016 - Now · 2 years and 3 months
#Inspecting guest rooms and public areas after they have been cleaned by a Housekeeper to ensure quality standards. #Making sure that guest’s bedrooms, corridors and public areas are serviced in accordance with the company’s standards. #Evaluating, counselling, motivating and coaching employees. #Attends staff meetings to discuss company policies and patrons' complaints. #Inventories stock to ensure adequate supplies. #Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas. #Check that the rooms, corridors, and other hotel areas are properly cleaned and maintained. #Closely monitor room attendants for VIP arrivals. #Report any hygiene issues and following up as necessary. #Organizing staff rotas.
Dulf hotel - Dubai, United Arab EmiratesHousekeepingOctober 2016 - Now · 2 years and 3 months
all an-sari hospitality - Dubai, United Arab EmiratesHousekeepingApril 2013 - August 2016 · 3 years and 5 months
chlidren academySeptember 2005 - April 2006