Art Parkin

Art Parkin

Group Spa Manager at The Nai Harn Phuket
Lives in Phuket, Thailand

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About me

A visionary and results-driven Spa Professional offering almost 15 years’ progressive growth and success streamlining operations of spa. Exceptional negotiation and relationship building skills with ability to motivate staff to outperform expectations. Adept at performing all human resource functions for spa staff and therapists/estheticians such as hiring, training, interviewing, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining and terminating and related record keeping.

Experience

16 years and 9 months

  • Group Spa Manager

    The Nai Harn Phuket - Phuket, Thailand

    Spa
    January 2015 - Now · 9 years and 3 months

    • Manage overall operations of the Spa, Recreation and Shop • Manage and carry out procedures have current knowledge of treatments and ensure all treatments comply with current legislation and spa standards • Ensure client experience is proficient including bookings, payments and consultation cards • Collaborated with Marketing Team to seek opportunities to increase sales • Enforced internal policies and procedures to ensure safety of guests and employees • Capable of effectively monitoring all financial aspects of operations, managing profit and loss and conducting product/ service margin analysis to determine profitability.

  • Spa Manager

    Amiana Resort - Nha Trang, Vietnam

    Spa
    August 2014 - July 2015 · 1 year

    • Management as well as organization and management aspects for spa. A comprehensive since the system of services Planning activities PR Development training Development and marketing plan to promote the Spa • Study the properties of each product to be used. To consistent with the spa • Committee staff received training related to their performance in each side to sharpen their skills and performance of employees • Determination and control performance standards and providing employment to a level acceptable to the consumer at all times • The income statement and a summary of the total cost of the spa each month

  • Spa Therapist and Spa Receptionist

    Six Senses Resorts & Spas - Muscat, Oman

    Spa
    December 2010 - July 2014 · 3 years and 8 months

    • Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all guest with individual attention • Delivering and provide consistent professional all spa services in accordance with spa protocols, retail product recommendation and sales • Respond to all guest requests in a courteous manner • Effectively inform and educate our guest about specific concerns • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

  • Spa Receptionist and Spa Therapist

    Six Senses Resorts & Spas - Phuket, Thailand

    Spa
    July 2007 - November 2010 · 3 years and 5 months

    • Assist the manager in planning, organizing, and directing the overall operations and administration of the department. Handle guests complains and provide a solving solutions • Assign training for new hosts, trainees, and hosts from another department on spa menu, spa standard, and spa report • Manage spa receptionists operation ( financial reports, booking system) • Manage inventory. • Prepared financial statements

Education

  • Bachelor

    Rajabhat Institute lampang - Lampang, Thailand

    January 2010 - January 2014

    Faculty of Administrative, Major of Management in Rajabhat Institute lampang

Languages

1 language

  • English

    Professional working

Personal information

Nationalities

  • Thai

Date of birth

November 07th 1978

Skills

3 skills

  • • PureLift Tone Up
  • SPA
  • spray

Additional Information

3 informations shared

  • Spa Experience

    • Traditional Thai Massage, Body Treatment, Traditional Hammam

    • Aromatherapy Massages are Holistic Massage, Oriental Massage, Swedish Massage, Energizer Massage, Fusion Massage, Deep tissue Massage, Bamboo Massage, Balinese Massage

    • Facial Treatment, Margy’s Collagen Facial, Lymphatic Facial treatment, Hair Hydration, Indian Head Massage, Foot Acupressure, Hand Massage

    • PureLift Tone Up – high technology from Japan for facial treatment

    Download the file
  • Spray Tan

    • Spray Tan – Tan@Home is the premier professional Spray Tan Service in Singapore by Margaret Treanor (Director)

    Download the file
Connections
Rares Ciuverca
Bar Manager at Grab'n Go
Ahmed Shahid
Spa Team Leader (Assisting Spa Manager) at Vakkaru Maldives
Following
Park Plaza Westminster Bridge London Resortlife Co., Ltd.
Resortlife Co., Ltd.
Phuket, Thailand
Meliá Desert Palm Dubai
Meliá Desert Palm Dubai
Dubai, United Arab Emirates
Other members
Ayman Alamat
Swemeh, Jordan
Mahesh Murali
Dubai, United Arab Emirates
Asli Sakizli
İzmir, Turkey
LAN THANH
Dubai, United Arab Emirates
Sandra Perdigão
Lamego, Portugal
View more
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